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Comprehensive Review of S olid W aste Collection and Disposal Options v2.1 B -1 10/22/12 E VALUATION OF M ULTI -F AMILY W ASTE C OLLECTION AND DISPOSAL SERVICE L EVELS B ULK C ONTAINER S ERVICE V S. R OLL-C ART S ERVICE With this comprehensive review of soil waste collection and disposal options, the Town requested a case study analysis of its current multi-family collection service and policies. The purpose of this analysis is to aid in determining an appropriate service level for when residential roll-cart collection service may be warranted for multi-family units in lieu of the Town’s bulk container service currently provided by commercial collections staff. SUMMARY OF T OWN M ULTI -F AMILY W ASTE C OLLECTION S ERVICES As previously described in Section 2 of this Study, multi-family properties throughout the Town rent, lease, or purchase bulk container(s) provided by a private-sector vendor. The Town provides the associated collection and disposal services. Based on Town collection records, multi-family collection includes approximately 265 total bulk containers of either 6 or 8 cubic yard capacities. The combined maximum capacity of these containers is calculated 2,858 cy, representing approximately 47% of the Town’s total commercial collection program. A summary of the Town’s commercial accounts is provided in Exhibit B-1 below. As defined by Town ordinance, multi-family properties consisting of six (6) or more units per lot are prescribed bulk commercial waste collection service. Furthermore, Town policies and practices for multi-family customers are designed to assume one (1) bulk container per every 25 housing units. Collection from these containers is provided by the Town at a minimum of once per week at no cost. Additional weekly collection events for any container are scheduled and provided in accordance with the Town’s bulk container collection fee schedule, based on the container size and frequency of collection. Collections from these multi-family properties are performed by the Town’s Commercial operations utilizing front loader trucks. The Town ordinance does allow for special waivers granted by the Town Manager or Town Council. Waivers are considered for units constructed before 1973, when this ordinance was promulgated, and for properties where bulk service would create a public safety or health concern. When the Town discontinued side loading collection services for multi-family properties a number of waivers were also granted for properties that could not reasonably accommodate front loading service. As a result, these waivers present collection scenarios where similar properties receive different collection services, and some of these multi-family property owners have requested to have a choice in the type of service offered (i.e., that residential roll-cart service be provided).