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computerized, centralized information and referral system. <br />However, the proposed triangle -wide I &R system needs further <br />definition and evaluation before the local human services <br />network supports it. <br />3. Develop a system to evaluate where, how, and on what dollars <br />are spent on human services in order to maximize the use of <br />funds. Tie the system into the funding process. Also, <br />evaluate program activities in comparison <br />to the Vision Statement. <br />4. Provide rural transportation. <br />5. Services should be available regardless of ability to pay. <br />6. Provide expanded or flexible hours for services. Begin by <br />evaluating the need to change hours of operation. <br />Obtaining User and Community Input <br />Facilitator: Jan Schopler ' <br />Strengths of the current network: <br />Weaknesses of the current network: <br />Characteristics of a good system: <br />- Uses innovative, non - traditional means of input. <br />- Consumer - driven system of services. To get this, the <br />network must empower consumers by educating them and <br />involve them in the decision- making process. <br />- Be more accessible if we want input. <br />- Employ natural community leaders. <br />- Be willing to make the changes consumers suggest. <br />Workable strategies to achieve the desired system: <br />- Coordinated marketing among programs. This involves more <br />direct involvement with the media. <br />- Develop a business -like approach... How do they market? <br />What do they think of human services? <br />- Embrace the diversity of the county; recognize all needs. <br />- Services and meetings must be accessible. Otherwise, <br />the same group of people will always be there. There <br />would be no diversity in input. <br />Priorities for action: <br />1. Form township advisory groups that will funnel information up <br />from residents to decision- makers. <br />2. Develop a marketing plan to include all agencies. <br />3. Provide training and staff development to obtain non- <br />traditional client input. Begin with County programs and <br />employees. <br />4. Use joint funding applications to ask what programs do to <br />obtain client and community input. <br />5. Get input on how to develop prevention plans for services. <br />9 <br />