HSAC agenda 111692 - Laserfiche WebLink

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The Strategy Groups The Vision Statement for the Orange County Human Services network evolved from the work conducted during the 1991 Human Services Forum. This year, the purpose of the forum was to design strategies to encourage the development of four attributes described in the Vision: The network should be coordinated, should be accessible to the public, should obtain user and community input for guidance, and should provide community education about human service issues. Forum participants were divided into four groups and were given three questions to guide the discussion about these topics: - What are the current strengths and weaknesses of our human services network in your assigned topic area? - What characteristics would define a good system? - What would be workable strategies for achieving the system previously described? After these discussions, the groups "voted" on the critical first steps the network should take, and the group facilitators reported the results back to all of the participants in the final session of the forum. The primary purpose of this report is not to recount all the discussions that took place in the strategy groups but instead to document the first steps the Orange County human services network should take in order to achieve our Vision. Inter - program Coordination Facilitator: Ned Brooks Priorities for action: 1. Establish a central phone number for information and referral. 2. Produce a pocket version of the Orange Book listing the most used human services. 3. Consolidate the five phone systems and phone books into one for the whole county, making it easier to advertise and find services all parts of the county. 4. Include client input in needs assessments and policy- making. 5. Produce a fact sheet about available services for citizens. 6. Both clients and the community should participate on boards and councils. 2