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Section II: <br />Policy 15.0 <br />Reviewed by: <br />Approved by: <br />ORANGE COUNTY HEALTH DEPARTMENT <br />Administrative Policy and Procedure Manual <br />Financial Practices <br />Delinquent and Uncollectable Accounts <br />Finance and Administrative Services Director <br />Healtb Director <br />15.4.2. The Accounts Receivable system shall indicate the recording of the account as <br />"uncollectible" and moved to an "inactive" status after Healtb Director l;lpproval. <br />Documentation and evidence of account status shall be on file in the event of an <br />audit. <br />15.5. A client who has had tbeir account moved to "inactive" status shall not be informed oftbis <br />administrative function. Any activity in the account shall re-activate the account. If the <br />client returns within 3 years from tbe last date of service, tbe account may be reinstated and <br />moved back to "active" status. <br />15.6. Debt incurred for services provided to minors where the parent/legal guardian has <br />authorized the client's care by taking full responsibility for charges incurred from services <br />rendered, is not reactivated when tbe client presents for services as an adult, but remains <br />the responsibility of the parent/legal guardian. <br />15.7. If the health department's database becomes obsolete or otherwise unusable, the Health <br />Director may use a different write off schedule. This especially pertains to outdated <br />software that cannot be upgraded or change in programs where access from one to the <br />other cannot be easily accomplished by Office Assistants' who wonld need to check the <br />client accounts. <br />15.8. This policy shall be reviewed annually and updated as needed by tbe FAS Director. <br />Original Effective Date: July 2006 <br />Revisions: 11/2013,9/2014.9/2015,9/2017 <br />Page 2 of2