2018-448-E Finance - Refugee Support Center outside agency agreement

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DocuSign Envelope ID: 80124B29- E4DA- 4BOD- A879- D287FCF3F3CA EXHIBIT A: PROVIDER'S OUTSIDE AGENCY APPLICATION Family Resources: conducting monthly Diaper Day when donated diapers are distributed; providing donated clothing; assisting with personal finance - budgeting, understanding bank accounts, writing checks, deadlines for bills; accessing attorneys, either pro bono or low bono for citations, divorce, custody, domestic violence, SSI appeals, home purchases; offering "Story Time" for parents and their children. Jobs /Job Training: applying for jobs, practicing for interviews, advocating with employers and potential employers, assisting with completion of paperwork related to hiring process; troubleshooting with supervisor and refugee when issues arise. Food: completing Food Stamps, Free /Reduced Lunch, PORCH and TABLE applications; distributing donations of food and grocery store gift cards; distributing Food for Summer lunches (not done summer of 2017 due to our move). Transportation: teaching bus usage; driving to appointments; providing instruction to pass driver's license test (both written and driving components using refugees' vehicles); assisting with purchasing cars/ insurance /getting repairs /negotiating with unscrupulous sellers. Immigration Legal Services — completing and submitting green card, citizenship, family reunification, and derivative citizenship applications; accompanying refugees to USCIS when necessary and speaking on their behalf with USCIS officials. RSC provides a full range of services, many of which utilize or connect clients to appropriate towns and county services. e) Describe the community need or problem to be addressed in relation to the Chapel Hill Human Services Needs Assessment, Orange County BOCC Goals and Priorities, Town of Chapel Hill Council Goals, Carrboro Board Priorities, or other community priorities (i.e. Council /Board Goals). Reference local data (using the provided links, i.e. Chapel Hill Human Services Needs Assessment) to support the need for this program. Refugees coming to Orange County face numerous challenges. Arriving in a new country with the loss of support from extended family and established cultural networks, they encounter significant obstacles. These include securing work and housing, accessing health care, mastering public transit, raising children in an unfamiliar culture and educational setting, and navigating the legal system. In addition, cultural and language barriers pervade every aspect of their lives along with their experiences of severe trauma and struggle preceding and during the course of their flight. These barriers are met with a fierce determination to improve their lives and those of their children. Nonetheless, perseverance and resilience alone cannot offset all obstacles; and for many situations, refugees need guidance and assistance. Refugees are assisted with resettlement in their first three months by resettlement agencies, which have cooperative agreements with the Department of State. After 90 days, these agencies typically phase out to start working with other arrivals. It is following this 90 -day period that RSC services are most often sought after and accessed long term. Having a brick - and - mortar office identified, refugees in Orange PROGRAM INFORMATION 1/18/2018 1:56:21 PM Page 18 of 26