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DocuSign Envelope ID: D068E7B0- D869- 43F4- B35C- 428F10E3BDC1 <br />131:x;11: t <br />Scope of Services — FY 2018 -19 <br />Outside Agency Performance Agreement <br />Agency Name: Dispute Settlement Center <br />Program Name: Mediation <br />Funding Award: $81,850 <br />Outline how the agency will wend Orange Countv's funding award. <br />Expense Description <br />Amount <br />The agency will spend Orange County funding on personnel costs for mediation staff. For the <br />agency, personnel costs are over 80% of the budget, including salaries, retirement, and payroll <br />taxes. <br />240 people <br />served <br />2. Assist 384 people with interpersonal disputes related to divorce, neighborhood, <br />business, and Medicaid services with an above 80% resolution rate. <br />384 people <br />served <br />(from application, projecting 4% fewer, passed on 4% fewer dollars allocated than requested.) <br />$81,850 <br />Program Services <br />Outline the critical services (activities) the agency will employ to attain the .Anticipated Outcomes below, by June 30, 2019. <br />• Provide mediators in Orange County Criminal District Court for resolution of interpersonal <br />disputes <br />• Provide mediators for assistance with family, business, neighborhood, and Medicaid disputes. <br />Anticipated Outcomes <br />The Anticipated Results column must include quantifiable results in the form of number of persons /units served within Orange <br />County, only (all Towns and municipalities). If you use percentages, You must also provide the total number of participants <br />within that measure's description or for an earlier Performance measure. <br />;Performance Measures <br />Anticipated <br />Results <br />1. Assist 240 people in court with interpersonal disputes, with an above 80% <br />resolution rate. <br />240 people <br />served <br />2. Assist 384 people with interpersonal disputes related to divorce, neighborhood, <br />business, and Medicaid services with an above 80% resolution rate. <br />384 people <br />served <br />(from application, projecting 4% fewer, passed on 4% fewer dollars allocated than requested.) <br />rDoc uSigned by: 624 <br />FMAA. 5 k.IRJW56VU Execu i ve Director 8/14/018 / <br />Certified by: Tn --�" �' ........ title: Date: 7127 _3 <br />(Provider's Signature) <br />