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Managed large increase in workload with limited new staff resources. Utilizing two <br />new time-limited income maintenance positions to help with high volume in Medicaid <br />and Food Stamps. <br />• Implemented new policies in emergency assistance programs which now of financial <br />counseling to families and require counseling for families who make second requests <br />for assistance during a year. Contracts with HR Consulting and Women's Center <br />effective in changing the program <br />0 Maximized revenue from all available resources to help defray agency expenses. <br />• Surpassed county goals for completed adoptions and received incentive payments from <br />the state for this work. <br />• Adolescent Parenting Program successful in helping teen parents to delay second <br />pregnancies and to finish school. Contracts in place with both school systems. <br />• Work First Faith Teams continue to support our families. University Methodist Church <br />recognized for its commitment. <br />New Fatherhood program addressing needs of non-custodial fathers to find and keep <br />employment, to pay child support and to maintain meaningful relationships with their <br />children. <br />• Skills Development Center is now chartered at Level III, the highest level. <br />• Child welfare services received a very positive review from the state during its recent <br />Child and Family biennial review. <br />