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• Complete implementation of Multiple Response System elements <br />• Increase efforts to prevent child abuse and neglect <br />• Continue to study ways to address day care needs though Day Care Task Force <br />• Finds ways to reduce need for foster care <br />• Improve options for disabled and elderly adults living in community. Utilize additional <br />CAP/DA slots and Special Assistance In-home Program <br />• Continue to solicit feedback from clients and community and use information to improve <br />services (e.g. intake unit in CH, UNC Hospital, Piedmont Health), <br />• Continue to conduct feedback sessions with staff to identify issues related to staff turnover <br />• Increase services to persons with Limited English Proficiency. Currently have eight - <br />bilingual staff. <br />• Improve outreach and community understanding of DSS through additional brochures, <br />annual reports, participation in local events, media coverage, presentations at other <br />Z'F� <br />