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ATTACHMENT I'V— MANDATED PERFORMANCE REQUIREMENTS: <br />Energy Programs <br />Performance Measure <br />Authority for the performance measure <br />ilw not will process 95% of Crisis <br />Energy Program Manual SWc—tio- 'i6b—,Oi —d <br />intervention Program fCIP) applications <br />Federal Requirement 42 U'S 8621-8630 <br />within one (1) busyness day for applicants <br />NC State Rule IOA N,CA.0 ch, 71V <br />with no heat or coDling source. <br />—fhi'E Tuniy'Will process 95% of Crisis <br />NC Energy Programs Manual Section 400.03 A.1d, <br />Intervention Program (CiP) applications <br />Federal Requirement 42 U6C8621 -8630 <br />within, two �2) business days of the <br />NC State Rules IOA N.C.A.0 ch. 71V <br />,application date for applicants who have a <br />heat or cooling source. <br />