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DocuSign Envelope ID: 91C2El57- 827B- 4CC8- BB64- lC9F43AD2D28 <br />Ipro Tech, LLC <br />1700 N Desert Drive STE 101 <br />Tempe, AZ 85281 <br />602 - 324 -4776 1 www.iprotech.com <br />I <br />'* o <br />I(Dr <br />YiO'watlw'E inloralatio n Wlut!ons <br />Exhibit B <br />Customized Services - Agreement Terms <br />Age Either party may terminate this Agreement, or Customer may terminate any individual case hosted under this Agreement, with <br />thirty (30) days advance written notice. If terminated by the Customer, monthly hosting and storage fees shall be due for the <br />full month in which the termination becomes effective. If terminated by Ipro, monthly fees shall be prorated through the <br />effective date of termination. <br />Ipro will complete a conflict check prior to beginning processing as a courtesy to the Customer. Ipro, however, is not liable for <br />any failure to discover a conflict associated with representation of the Customer or any former Ipro customer or client. <br />Hours are calculated on human time (not machine), project requests are billed at thirty (30)- minute minimum and billed in <br />fifteen (15)- minute increments. <br />The native file processing data size is calculated on original compressed source data size. Hosting data size is calculated on the <br />highest amount stored and reported in Eclipse Case Summary report. This will include but is not limited to: production and <br />third -party uploaded data. <br />You may request to archive data at any time to minimize your storage on disk, standard Ipro Customized Services fees apply. <br />Failure to archive data resulting in additional charges to the Customer is the responsibility of the Customer and not Ipro. Ipro <br />has no duty to further inform the Customer of its ability to archive data to minimize storage. <br />Aq Near -line storage is available upon request. No user access to the database but leave it in our environment at a reduced <br />hosting rate of $4.00 /GB /Month. <br />,( Assistance after hours and weekends must be scheduled with Ipro twenty -four (24) hrs in advance and during business hours. <br />After -hours price is $250 /hr for Ipro Customized Service hours / $150 for media handling. <br />OEM tools are included in Ipro Software and Ipro reserves the right to make changes to the Software and /or price at any time. <br />