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Provide educational videos and materials in Spanish in health facility waiting <br />rooms. Information on health topics and parent education should be available to <br />families wherever they seek medical care for themselves and their children. <br />FAMILY SUPPORT <br />Create a Latino Center as a central place for resources, information, education <br />and support. The Center should function as a "one stop shopping" location to <br />provide family friendly services and referrals to other community services. Services <br />should be extended to all parts of Orange County through the use of a mobile unit. <br />➢ Provide more English as a Second Language (ESL) classes that are accessible to <br />parents. ESL classes should co- locate at the site of other services, such as Head Start <br />settings. <br />➢ Provide more Bilingual Resource Coordinator positions in community agencies. <br />These individuals provide a variety of supports to assist families to access needed <br />services. They may accompany clients to community agencies, provide translation <br />and interpretation services, assist in applying for benefits, and advocate for clients. <br />➢ Include parenting, child development, and life skills content in ESL classes. <br />Latino parents who expressed an interest in attending parenting and other skills <br />building classes could develop this knowledge while learning English as a second <br />language. <br />➢ Create a network of specialized professional translators and interpreters. <br />Community agencies need access to a pool of experienced translators and interpreters <br />familiar with a wide range of settings (e.g. medical, legal, educational). <br />➢ Encourage bilingual hiring practices in community agencies. All local <br />organizations serving Latinos should have bilingual, bicultural staff members who <br />can work with Spanish speaking families and young children. <br />20 <br />