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1 999 NSAC rorum Table 1. Hispanic/Latino Population Growth At 40.30L, the growth of the Hispanic Latino population in the U.S. is four times the average. By 2050, Hispanic/Latinos are expected to comprise 24.5% of the total U.S. population. Olaya- Crowley also described the great diversity amongst members of Hispanic Latino community. For example, the racial make -up includes white, Indian, and black. Spanish is a fluid language that acquires many regional characteristics. Latinos in the United States are a very young population: 35.8% are estimated to be under age 18. Although 1 in 4 Latinos lives in poverty, their collective buying power in North Carolina approached $1.4 billion in 1996. Ultimately, Latinos need schools, housing, and work, but they also need time for children and opportunities to rest and play. Perhaps the most astonishing aspect of Olaya- Crowley's presentation was the rate of growth of the Hispanic/Latino population. North Carolina is attractive due to plentiful jobs and a relatively low cost of living. John Herrara, Vice President of Hispanic/Latino Affairs for the Self Help Credit Union, addressed cultural issues during the second presentation of the morning session. He began by challenging service providers and county officials in the audience about how their disaster plans (in regard to Floyd) included the Hispanic/Latino community. Herrara then described many cultural differences that may impact on the delivery of human services. Hispanic/Latino people are oriented towards personal relationships and value the open expression of emotions. They tend to come from hierarchical family -based societies that are divided by class. In contrast, North American society tends to value individuality and rationality and places confidence in structured systems. Discrimination is more likely to be based on race. Common Mistakes Made by Orange County Service Providers 1. Anger over missed or delayed appointments. 2. Mistak=es with last names. 3. Assumption that Spanish conversations are about the service provider. 4. Anger over lack of English skills. 5. Rushing personal questions before building up a relationship. 6. Expecting quick medical decisions to be without f amily guidance. 7. Using children as interpreters (this warps family relationships). 2 Time Span Change Hispanic/Latmo Population in NC 1980 1996 +139.8% Hispanic/Latino School Enrollment 1990 -91 1997 -98 +285.6% in Orange County At 40.30L, the growth of the Hispanic Latino population in the U.S. is four times the average. By 2050, Hispanic/Latinos are expected to comprise 24.5% of the total U.S. population. Olaya- Crowley also described the great diversity amongst members of Hispanic Latino community. For example, the racial make -up includes white, Indian, and black. Spanish is a fluid language that acquires many regional characteristics. Latinos in the United States are a very young population: 35.8% are estimated to be under age 18. Although 1 in 4 Latinos lives in poverty, their collective buying power in North Carolina approached $1.4 billion in 1996. Ultimately, Latinos need schools, housing, and work, but they also need time for children and opportunities to rest and play. Perhaps the most astonishing aspect of Olaya- Crowley's presentation was the rate of growth of the Hispanic/Latino population. North Carolina is attractive due to plentiful jobs and a relatively low cost of living. John Herrara, Vice President of Hispanic/Latino Affairs for the Self Help Credit Union, addressed cultural issues during the second presentation of the morning session. He began by challenging service providers and county officials in the audience about how their disaster plans (in regard to Floyd) included the Hispanic/Latino community. Herrara then described many cultural differences that may impact on the delivery of human services. Hispanic/Latino people are oriented towards personal relationships and value the open expression of emotions. They tend to come from hierarchical family -based societies that are divided by class. In contrast, North American society tends to value individuality and rationality and places confidence in structured systems. Discrimination is more likely to be based on race. Common Mistakes Made by Orange County Service Providers 1. Anger over missed or delayed appointments. 2. Mistak=es with last names. 3. Assumption that Spanish conversations are about the service provider. 4. Anger over lack of English skills. 5. Rushing personal questions before building up a relationship. 6. Expecting quick medical decisions to be without f amily guidance. 7. Using children as interpreters (this warps family relationships). 2