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DocuSign Envelope ID: A932A796-8986-4806-BAE2-2961 1 D92E35E <br />2. Scope of Services. <br />a. Animal Control and Protective Services. The ACO shall provide animal <br />control and protection services to the Town during the hours of 8:00 am <br />through 5:00 pm, Monday through Friday. <br />i. During the hours of 8:00 am through 5:00 pm, Monday through Friday <br />the ACO will respond to all routine and emergency animal services <br />calls related to animals located within the Town. <br />ii. All service calls received and/or responded to on behalf of the Town <br />under this Agreement will be handled in accordance to the County's <br />Unified Animal Control Ordinance, North Carolina General Statutes <br />pertaining to animals and policies developed by Orange County Animal <br />Services. <br />iii. The Office will receive animal service calls during the hours noted in <br />(i) above. <br />iv. A quarterly report listing the number and types of calls handled by <br />OAC within the Town limits will be forwarded to the Hillsborough <br />Police Department. <br />V. All County employees responding to service calls under this agreement <br />will receive training pertaining to the County's Unified Animal Control <br />Ordinance. <br />vi. The County agrees to provide adequate personnel and equipment to <br />respond to calls as required by this Agreement. <br />vii. If the designated ACO who is responsible for the provision of services <br />under this Agreement to the Town of Hillsborough is on leave as a <br />result of illness, vacation, etc., then the County will only respond to <br />emergency service calls within the Town between the hours of 8:00 <br />a.m. and 5:00 p.m., Monday through Friday. <br />b. Emergency After Hour Call Services. The scheduled on -call ACO will <br />respond to emergency after hour calls as described below. <br />After hour call service hours are from 5:00 pm to 8:00 am Monday <br />through Friday and all holidays and weekends. <br />ii. The County shall provide trained, qualified personnel to respond to <br />calls for after hour service within the Town by going to the scene when <br />necessary to protect and preserve the health and safety of the public and <br />the life and health of animals. <br />iii. Qualified county personnel shall, when necessary and proper in the <br />judgment of County personnel, provide first aid treatment and/or take <br />animals requiring care to veterinary facilities according to County <br />policy. When immediate veterinary care is not needed in the judgment <br />of County personnel, an animal may be taken to the County's Animal <br />2 <br />