2018-240-E Health - Starpoint - Laserfiche WebLink

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DocuSign Envelope ID: 97E04238- A5D4- 41EE- ACB6- DDF028BB5823 Our expertise, decades of experience and local corporate headquarters make Starpoint a perfect fit for the records management needs of the Orange County Health Department. Based on a long history of working with the State on a variety of large scanning projects, Starpoint has developed a simple, all- inclusive, per -image pricing model for document imaging projects. This price includes all labor related to document preparation, actual scanning, indexing, quality control, data processing, data delivery and even one year of free storage for original hardcopies. Starpoint also offers the security of trained and experienced fulltime employees, many of whom have worked for Starpoint for more than a decade. Starpoint is a one -stop shop, offering all associated services directly, free from reliance on any third party subcontractors or temporary staffing. We are fully HIPAA- compliant, maintain all applicable certifications and guarantee 100 percent find ratios for any requested files. We utilize a proven system of barcodes and transmittals upon intake, allowing us to track all activity associated with the files and containers we pick up throughout their lifecycle. This system will provide the ultimate level of accountability for the Health Department. From the moment your boxes are loaded onto a Starpoint truck, their precise individual locations will always be known. If a specific file is needed during the scanning process, it can be located instantly, and then physically or digitally transmitted to either clinic location (or directly into the Patagonia cloud). All retention schedules (and destruction schedules) are also documented within this system. Requests for charts (or boxes) can be made by authorized department employees by phone, fax, or email. 100% Delivery Guarantee At Starpoint, we will deliver any request for a barcode- labeled item the same day. Efficiency will increase; risk and worry will decrease. Starpoint will provide a complete inventory of each item that belongs to your facility at any time either electronically in Microsoft Excel format or as a hardcopy report. The same standards of guaranteed quality apply to our digital management services. At no time during an imaging project will accessibility of records be disrupted. To ensure a complete conversion with the highest quality, we have processes in place for identification, transportation, preparation, digitization, quality control and confidential destruction of records and files. During the scanning process, we guarantee 100% delivery satisfaction of requested files. A history of activity is maintained documenting who requests information, when it was requested, and when it is returned to a facility. Trained Starpoint employees will undertake all aspects of the project with no investment of additional labor support required from Orange County. Once scanned, all data is guaranteed to be exported in a useful manner, as directed by the Health Department. Images will be individually compared to originals in a rigorous QC process and indexed according to direction from the department.