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A Case in Point <br />10. OBTAINING CONSENSUS <br />the positions people expressed before the collaborative problem solving <br />process began. But they do meet the defined interests, and the criteria by <br />which those interests are measured. <br />Swallow Hard! <br />The name of this step is slightly facetious, but in fact it's not at all unusual <br />to have a little backsliding at this point. First, it begins to dawn on people <br />that they're really about ready to come up with an agreement. It's fish or <br />cut bait time! This kicks up a number of anxieties, and there may even be <br />a resurfacing of some of the old suspicion and mistrust that was present <br />at the start of the process. <br />This is also a time when people start talking to others in their group or <br />constituency about the proposed solution. They may have discussed <br />things abstractly before, but now it's starting to be for real. Sometimes <br />other people in their groups are still wedded to the stated positions, rather <br />than interests. So discussions must take place between those at the <br />problem - solving table and the people they represent. <br />Commit to Implementing the Solution <br />Now it's time for each party at the table to do whatever is necessary to get <br />commitment from his or her group or constituency to make the agreement <br />binding, effective and enforceable. A group may have to formally adopt a <br />resolution. A developer may have to discuss the plan with his financial <br />backers. A city council may have to vote to adopt the agreement. <br />Jointly Implement the Solution <br />Because the participants have worked together to solve "our" common <br />problem, they also work together to make it happen. If the state <br />legislature has to be lobbied for funding, they lobby together. If other <br />organizations need to be involved, they are approached by <br />representatives of all the groups. It is a shared solution, so "we" all share <br />in making it happen. <br />Here's a brief case history of the use of collaborative problem solving in a <br />Southern California county: <br />.: <br />
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