Orange County NC Website
Browse       Search
6 <br />Provide a software platform that can interface with a Geographic Information System (GIS), as <br />well as interface with the Land Records Department through a hardware server that will allow <br />for real time GIS, and current updates between Planning and Inspections and Land Records. <br />6. Public Information <br />Provide consistent and accurate information to our customers. <br />5. Future Consideration <br />1. Compatibility with existing and/or proposed master system software <br />The county is interested in eventually purchasing adepartment- wide local government <br />software and hardware system. This development permit software module, although a <br />predecessor of the master county system; should be able to interface as `seamlessly' as <br />possible. In the interim, this permit software module should still be able to interact either <br />directly or through an intermediate server, i.e. the existing county mainframe system. In <br />summary, the new development permit software system should increase the level of <br />accountability and accuracy of our professional staff to respond to the information and public <br />service needs of our citizens, and businesses. <br />Orange County uses ARCINFO and ARCVIEW to map local Geographic Information Systems <br />(GIS). Successful bidders must have the capability to make changes to meet local needs. All <br />programs must be certifed to indicate Y2K compliance or date of completion. Report writing <br />methods (similar to Structured-Query Language) must be provided so that special and~custom <br />daily, monthly and long-term reports can be prepared without constant return to the vendor. <br />2. Interactive Voice Response System '(IVR) <br />The software solution provided by Sierra (Accella) is capable of connecting to an IVR. IVR is <br />one of the goals of the Software Assessment Team because it provides great customer <br />service. The hardware for IVR (approximately $25,000) was not included in the RFP, however <br />the Software Assessment Team will request funding to purchase the hardware through a <br />separate bidding process after base installation of the business operation. - <br />fi. Schedule <br />Per approval, and contract signing, the permit software should be in place and functioning within <br />18 months of contract signing. Staff anticipates that primary functions will be implemented within <br />9-12 months. (see Chart 5) <br />7. Financiallmpact <br />The County's Information Technology Capital Project Ordinance approved by the Board in June 2000 <br />provides for the purchase of this software. <br />1. Initial Costs (financed by the Information Technology Capital Project Ordinance) <br />See Exhibit 6 <br />2. Annual Maintenance Fees <br />See Exhibit 7 <br />Note: Fee includes all upgrades and direct software support. <br />3. Future Costs <br />Customization by county employees to allow creation of new permif types, forms, <br />reports, etc should prevent future programming costs. <br />No further action regarding the Information TechnologyCapital Project Ordinance is needed at this <br />time by the Board. <br />