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3 <br />Why bother to Regulate?? <br />. Assures cable operators provide high quality Customer <br />Care. such as: <br />- A local oRice <br />Quick telephone response <br />Rapid response Ip com01ain15 fmm the community <br />- Assure that the cable operator enpantls Its cable plan) to meet <br />density requirements <br />Why bother to Regulate?? <br />. Assure that operator delivers high quality picture and <br />sound <br />. Assure that operator offers advanced telecom services <br />such as Internet and VoiP phone. <br />. Develop e-commerce antl tele-work opportunities for <br />community residents - craalas lobs ane pn=sarvas lax base <br />• To Establish a corrpiiance record for <br />evaluation at franchise renefAal or transfer. <br />• The franchise agreement is anenforceabie <br />agreement that provides penalties to remedy <br />compliance or performance failures bythe <br />operator <br />- • Assure that operator pays franchise tees per franchise <br />agreement <br />