Orange County NC Website
DocuSign Envelope ID: AD3C76OB- 8590- 44B6- 96E4- CA9154EB7FOF <br />GENERAL TERMS AND CONDITIONS <br />(SERVICE) <br />Invoices are due and payable net cash upon receipt unless Customer <br />has applied and been approved for credit with Siemens, in which case <br />the invoice is payable within 30 calendar days of receipt by Customer <br />or as otherwise set forth in this Agreement. If any payment is not <br />received when due, Siemens may deem Customer to be in breach <br />hereof and may enforce any remedies available to it hereunder or at <br />law, including without limitation, acceleration of payments and <br />suspension or termination of Services at any time and without notice, <br />and shall be entitled to compensation for Services previously <br />performed and costs reasonably incurred in connection with the <br />suspension or termination. In the event that any payment due <br />hereunder is not paid when due, Customer shall pay, upon demand, <br />as a late charge, one and one -half percent (1.5 %) of the amount of <br />the payment per month, limited by the maximum rate permitted by law <br />of each overdue amount under this Agreement. Customer shall <br />reimburse Siemens' costs and expenses (including reasonable <br />attorneys' and witnesses' fees) incurred for collection under this <br />Agreement. If Customer disputes any portion or all of an invoice, it <br />shall notify Siemens in writing of the amount in dispute and the reason <br />for its disagreement within 21 days of receipt of the invoice. The <br />undisputed portion shall be paid when due, and interest on any unpaid <br />portion shall accrue as aforesaid, from the date due until paid, to the <br />extent that such amounts are finally determined to be payable to <br />Siemens. Notwithstanding any provision of this Agreement Siemens <br />shall not declare a default unless Customer fails to cure the default <br />within twenty (20) business days of the receipt of written notice of <br />the default. <br />5.4 Except to the extent expressly identified in this Agreement, <br />Siemens' fees do not include any taxes, excises, fees, duties, permits <br />or other government charges related to the Services. Customer shall <br />pay such amounts or reimburse Siemens for any amounts it pays. If <br />Customer claims a tax exemption or direct payment permit, it shall <br />provide Siemens with a valid exemption certificate or permit and <br />indemnify, defend and hold Siemens harmless from any taxes, costs <br />and penalties arising out of same. <br />5.5 Unless agreed otherwise, the pricing for each year after the <br />Initial Term of this Agreement and each year of each renewal of the <br />Agreement shall be determined as the immediate prior year price <br />plus a price escalator based upon the U.S. Department of Labor, <br />Bureau of Labor Statistics Urban Consumer Price Index-All Urban <br />Consumers U.S. All items, 1982 - 1984 =100 ( "CPI -U'). In addition, <br />each renewal term pricing shall be adjusted for any additions or <br />deletions to Services selected for the renewal term. The price <br />escalator shall be the latest semi - annual CPI -U identified above <br />published prior to each annual anniversary. This escalator shall be <br />applicable to each annual term, whether a renewal term or an <br />annual term after the first year of the Initial Term. <br />Article 6: Changes; Delays; Excused Performance <br />6.1 As the Services are performed, conditions may change or <br />circumstances outside Siemens' reasonable control (such as changes <br />of law) may develop which require Siemens to expend additional costs, <br />effort or time to complete the Services, in which case Siemens shall <br />notify Customer and an equitable adjustment made to the <br />compensation and time for performance. In the event conditions or <br />circumstances require Services to be suspended or terminated, <br />Siemens shall be compensated for Services performed and for costs <br />reasonable incurred in connection with the suspension or termination. <br />6.2 Siemens shall not be responsible for loss, delay, injury, damage <br />or failure of performance that may be caused by circumstances <br />beyond its control, including but not limited to acts or omissions by <br />Customer or its employees, agents or contractors, Acts of God, war, <br />terrorism, civil commotion, acts or omissions of government <br />authorities, fire, theft, corrosion, flood, water damage, lightning, <br />freeze -ups, computer viruses, program or system hackers, strikes, <br />lockouts, differences with workmen, riots, explosions, quarantine <br />restrictions, delays in transportation, or shortage of vehicles, fuel, <br />labor or materials. In the event of any such circumstances, Siemens <br />shall be excused from performance of the Services and the time for <br />Siemens Industry, Inc., Building Technologies Division <br />For: Orange County <br />performance shall be extended by a period equal to the time lost plus a <br />reasonable recovery period and the compensation equitably adjusted <br />to compensate for additional costs Siemens incurs due to such <br />circumstances. <br />Article 7: Warranties; Disclaimers; Limitation of Liability <br />7.1 Labor in performing the Services is warranted to be free from <br />defects in workmanship for 90 days after the Services are performed. <br />All labor provided by Siemens hereunder found to be defective and <br />otherwise qualifying under this warranty shall be re- performed by <br />Siemens. Such re- performance hereunder shall not interrupt or <br />prolong the terms of this warranty. In the event that any such re- <br />performance fails to cure such defects, then Customer's exclusive <br />remedy against Siemens for damages from any cause whatsoever, <br />whether in contract or tort, shall not exceed an amount equal to the <br />limitation set forth in Section 7.9 herein. <br />7.2 To the extent that Equipment is a Deliverable as part of the <br />Services under this Agreement, Equipment manufactured by Siemens <br />or bearing its nameplate shall be warranted for the earlier of one (1) <br />year from the date of first beneficial use or from the date of installation <br />to be free from defects. To the extent that Software is a Deliverable <br />as part of the Services for use in the Equipment or in a computer <br />owned by the Customer, Customer agrees to take delivery of any <br />such Software subject to (i) any applicable Siemens or third party end - <br />user license agreement (EULA) accompanying such Software, or (ii), <br />if no EULA accompanies such Software, the EULA posted at <br />www.usa.siemens.com /btcpseula (Siemens' EULA web site) for <br />such Software used in or with the Equipment identified by product <br />model or part number on the Siemens EULA web site. Such <br />Software shall be warranted in accordance with its applicable EULA <br />unless an exception is explicitly identified in the Document under this <br />Agreement. For all other Equipment, Siemens hereby assigns to <br />Customer, without recourse, any and all assignable warranties <br />available from any manufacturer or supplier of such Equipment and <br />such Software and will assist Customer in enforcement of such <br />assigned warranties. <br />7.3 The limited warranties set forth in Sections 7.1. and 7.2 <br />respectively, will be void as to, and shall not apply to, any Services, <br />Equipment or Software (i) repaired, altered or improperly installed by <br />any person other than Siemens or its authorized representative; (ii) <br />Equipment subjected to unreasonable or improper use or storage, <br />used beyond rated conditions, operated other than per Siemens' or <br />manufacturer's instructions, or otherwise subjected to improper <br />maintenance, negligence or accident, by Customer or others; (iii) <br />damaged because of any use of the Equipment after Customer has, <br />or should have knowledge of any defect in the Equipment. <br />7.4 Any claim under the limited warranties granted above must be <br />made in writing to Siemens within thirty (30) days after discovery of <br />the claimed defect unless discovered directly by Siemens. Such <br />limited warranty only extends to Customer and not to any subsequent <br />owner of the Equipment. As to the Equipment, Customer's sole and <br />an exclusive remedy for any Equipment found to be defective during <br />the warranty period is repair or replacement of the parts or <br />components found to be defective. <br />7.5 THE EXPRESS LIMITED WARRANTIES PROVIDED ABOVE <br />ARE IN LIEU OF AND EXCLUDE ALL OTHER WARRANTIES, <br />STATUTORY, EXPRESS, OR IMPLIED, INCLUDING WITHOUT <br />LIMITATION ALL EXPRESS OR IMPLIED WARRANTIES OF <br />MERCHANTABILITY OR FITNESS FOR A PARTICULAR <br />PURPOSE, QUALITY, CAPACITY, OR WORKMANSHIP, ALL <br />EXPRESS OR IMPLIED WARRANTIES AGAINST THIRD PARTY <br />INTELLECTUAL PROPERTY ( "IP') INFRINGEMENTS (INCLUDING <br />PATENT, COPYRIGHT AND OTHER REGISTERED OR <br />UNREGISTERED THIRD PARTY IP RIGHTS) OR DEFECTS, <br />WHETHER HIDDEN OR APPARENT, AND EXPRESS OR IMPLIED <br />WARRANTIES WITH RESPECT TO COMPLIANCE OF THE <br />COVERED EQUIPMENT AND DELIVERABLES WITH THE <br />REQUIREMENTS OF ANY LAW, REGULATION, SPECIFICATION <br />OR CONTRACT RELATIVE THERETO, WHICH ARE HEREBY <br />3of6 <br />