Orange County NC Website
DocuSign Envelope ID: 142010D9 -C369- 4874- 8D8D- CE32D6CD555E <br />EXHIBIT A <br />f. Data Collection and forms: Navigators will use intake and other client forms created and <br />updated by FSA program manager. Navigators will receive instruction from OCHD staff on <br />methods for conducting ongoing needs assessment data and incorporating local knowledge <br />and conditions into evaluation of FSA. <br />5. Conduct supervision of the navigators. <br />a. Provider will review weekly activities reports and conduct a brief weekly check in with each <br />navigator located at the agency. Provider should refer any issues that cannot be addressed <br />internally to FSA Program Manager in a timely manner. <br />b. Conduct formal 6 month and one year performance reviews for each Navigator located at <br />the agency with the FSA Program Manager. <br />6. Provisional status and monitoring of agreement <br />a. Hiring: Provider will coordinate with OCHD to recruit, interview and select appropriate <br />candidates. <br />b. Probationary period: Provider will follow internally established protocols for employee <br />probationary period. <br />c. Disciplinary action: Provider will follow internally established protocols for monitoring <br />any activity or behavior that requires disciplinary action and report that to OCHD. <br />d. Termination: Provider will follow internally established protocols for termination and <br />will notify OCHD. Any final termination decision will be made after a meeting with OCHD <br />program staff. <br />e. Position Open: Should the position become open due to termination or attrition, <br />provider and OCHD will re -open the position and re -start the hiring process outlined <br />above with an expectation of filling the position in a 30 -day time period. New hire will <br />start as an OCHD temp for the first 4 -6 weeks for training and orientation purposes. <br />f. Navigator reporting: Navigator will provide written feedback to OCHD regarding any <br />perceived violation of the agreement and OCHD will provide guidance to develop <br />solutions amenable to all parties. <br />OCHD Program Manager will: <br />1. Serve as a liaison between Provider and zone navigators. Conduct co- working sessions on site on <br />a weekly basis. Schedule to be determined with OCHD and site supervisor. <br />2. Meet monthly with each navigator to review performance measures and family progress. <br />3. Provide assistance with logistics for monitoring navigator activities and performance, including <br />identification of priority programs and recruitment /referrals and information for Navigators to <br />share with families. <br />4. Compile program, service, and other opportunities for Zone families from community partners <br />and send to Provider to share with Navigators. <br />5. Provide supplies for navigators as needed for community events and outreach. <br />3 <br />