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DocuSign Envelope ID: 70B14FB4 -AE32- 4116- 89EE- 5DA48DF2569C <br />h. For Interpretation. County will compensate Provider for services rendered at an <br />hourly rate. Per hour reimbursement will begin at the time the Provider meets <br />with County staff for the appointment and ends at the time the staff and <br />interpreter contact is completed. There will be a minimum of one (1) hour of <br />service for an appointment. <br />1. County will reimburse the Provider for one (1) hour of service in the <br />event of a same day cancelled appointment. That includes appointments <br />for clients who do not show up for an appointment, and for those who <br />cancel an appointment with less than 24 hour notice. County will not <br />reimburse for any Provider mileage. <br />2. . County will process invoices on a monthly basis. Checks will be mailed <br />directly to the Provider in accordance with the Finance Department's <br />schedule. <br />Invoice Procedure. Each Interpreter shall complete and submit the <br />County "Invoice for Payment of interpreting Services" form to County <br />staff at the time services are rendered. County staff will verify the <br />information, sign and forward the form for payment of services. <br />4. The Interpreter will record the start and finish time worked to the minute. <br />After the first hour of service, payment will be calculated and paid per <br />minute. <br />The Interpreter shall submit one invoice per client, unless there is a block <br />of appointments without interruption. Without interruption means that <br />there were no cancelled appointments and no lunch hour included. This <br />is appropriate for a group of clients who are served for the same type of <br />appointment, at the same location. (e.g., a morning in the dental clinic, <br />an afternoon serving back -to -back refugee communicable disease <br />screening appointments.) When in doubt, the Interpreter shall contact the <br />County Language Coordinator. <br />Cancelled Appointment. In the event of a cancelled appointment, the <br />Provider is required to stay until relieved of duty by the individual in <br />charge. County staff may require other interpreter - related services in <br />place of the scheduled appointment. As stated above, the Provider may <br />submit an invoice in the event of a broken appointment (with less than 24 <br />hour notice). <br />7. Telephone Interpretation. If the interpreter is assisting County staff with <br />a large volume of telephone calls outside of a scheduled appointment <br />time, the Interpreter shall complete a Call Log to submit along with an <br />invoice describing the services performed. This type of service is paid <br />by the minute, without a one hour minute requirement for payment. <br />Unexpected Closing or Delayed Opening. In the case of an unexpected <br />closing or delayed opening (e.g., inclement weather) of the Health <br />Department, the Provider shall not be paid for missed appointments. <br />When in doubt, the Provider or the Interpreter can call 732 -8181 to see if <br />county offices are open or are on a delayed schedule. When possible, the <br />Revised 66118 <br />