2018-275-E Solid Waste - Judy Brooks contracting

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DocuSign Envelope ID: 7796CD94- 342E- 40D0- B7C3- A2B604F926B4 ORANGE COUNTY Department of Solid Waste Management • Collaborate and approve Contractor outreach as it relates to contamination and other collection related problems; • Follow up with participants if contaminates do not decrease after the Contractors initial attempts. • Assist Contractor in overall outreach for program expansion e.g. alerting contractor to new food scrap generating businesses or establishing campaigns to expand within existing business community 3.3 CONTAMINATION The County recognizes the importance of collecting and maintaining an uncontaminated organic waste material stream. Education of participants should be the priority means of achieving this standard, rather than having to clean the organic waste stream at the point of collection or processing. Meaning, multiple and varied educational attempts should occur before discussing the possibility of removing the participant from the program. The Contractor shall follow up with the participant at least within twenty-four (24) hours of collection by phone, in person, or by electronic mail and educate as to what materials are not allowed in the cart and why the contaminate cause problems as outlined in Section 8.1.4. If at any point a participant becomes unresponsive to requests to correct contamination, upon mutual agreement between the County and the Contractor, the participant will be removed from the program. A minimum of three documented attempts at improvement should be made before consulting with the County an removing a participant from the progra m 4. USE OF SUBCONTRACTORS The Contractor may use subcontractors to perform some or all of the duties normally assigned to the Contractor. The County will approve any such subcontractors that may be proposed. The County requires the Contractor to indicate the specific activities that will be performed by a subcontractor. If any changes to subcontractors are proposed over time, those changes must be approved by the County. 5. COLLECTION AND EQUIPMENT 5.1 COLLECTION VEHICLES Upon commencement of the contract, the Contractor must provide collection vehicles that will comply with federal, state, regional and local standards throughout the term of the contract. Collection vehicles must be uniformly painted and appropriately labeled. Spills related to maintenance or collection must be reported to the County and cleaned up appropriately within a reasonable time period of one- working day. 5.2 COLLECTION TIME Collection shall be between 6:00 a.m. and 5:00 p.m. Monday through Saturday with some exceptions made for inclement weather by prior approval of the County. Emergency conditions can be accounted for like unexpected storm events or sudden lack of access to sites due to infrastructure failure like street collapse or water main blow out. The County may also require restricted collection hours in areas 14 RFP No. 5247