Orange County NC Website
DocuSign Envelope ID: OE2F9DBB- D657- 45AD- B508- 556F4AE3530B <br />consultation may be charged as part of the translation service, but must be agreed <br />upon in advance. <br />3. All translations should match the original version in terms of content and format. <br />4. The Provider will submit an electronic version of the translation. Documents mist <br />be formatted using an MS Word soft-ware program and /or submitted as a PDF so that <br />County staff can open and read the document. <br />3. County's Responsibilities. County will compensate Provider as provided in subsection 4 for <br />interpretation and translation services at the rate prescribed. Per hour reimbursement will begin <br />at the time the Provider meets with County staff for the appointment and ends at the time the <br />staff and interpreter contact is completed. There will be a minimum of one (1) hour of service <br />for an appointment. County will reimburse the Provider for one (1) hours of interpretation <br />service in the event of a same day cancelled appointment. That includes appointments for clients <br />who do not show up for an appointment, and for those who cancel an appointment with less than <br />24 hour notice. <br />4. Payment for Services: The County agrees to pay at the rates specified for Services satisfactorily <br />performed in accord with this Agreement. <br />a. Compensation. Compensation for Basic Services shall include all compensation due the <br />Provider from the County for all Services provided under this Agreement as specified below. <br />i) Basic Services. The amount to be paid by the County shall not exceed Ten Thousand <br />Dollars ($10,000), to be paid at a rate of $40/hour for Interpretation Services and $ <br />0.12/word for Translation Services. Payment shall be made within thirty (30) days of an <br />invoice property submitted to County. Should Provider fail to perform its duties under the <br />terms of this Agreement, County may, without fault or penalty, withhold any payment <br />associated with the work to be performed until such time as said work is completed. <br />ii) The Provider shall complete and submit the County Invoice for Payment of Translation or <br />Interpretation Services form to County staff at the time the service is rendered. County staff <br />will verify the information, sign and forward the form for payment of services. Any <br />additional charges not specified herein, must be mutually agreed to in advance by County <br />and Provider and documented in writing with a letter signed by authorized representatives <br />for County and Provider and, subject to budgeted funds. <br />b. For interpretation services only: <br />i) The Provider will record the start and finish time worked to the minute. After the first hour <br />of service, payment will be calculated and paid per minute. <br />ii) The Provider shall submit one invoice per client, unless there is a block of appointments <br />without interruption. Without interruption means that there were no cancelled appointments <br />and no Iunch hour included. This is appropriate for a group of clients who are served for the <br />same type of appointment, at the same location. For question, contact the departmental <br />contact. <br />iii) In the event of a cancelled appointment, the Provider is required to stay until relieved of duty <br />by the individual in charge. County staff may require other interpreter - related services in <br />place of the scheduled appointment. As stated above, the Provider may submit an invoice in <br />the event of a broken appointment (with less than 24 hour notice). <br />Revised 06118 <br />