Orange County NC Website
Browse       Search
EXAMPLECONTRACT <br />Please Provide example /bOckrplate mntraN(s) Nat will be used to negotiate Me Proposed <br />solution. <br />FASTER Response: We have Included a copy of Me FASTER General Agreement as <br />" Appendix O' In our response. <br />Provide Information mgardiry organized user group; Including fraluenty and loratkn of <br />user gmuP meetings Also, Indicate who conditions the meetings and who Is respomade for <br />establishing user group meeting agendas. <br />FASTER Response: FASTER Is tie largest provltler of fleet management systems to <br />Municipal Government In N. America. As such there are an abundance of customers using <br />FASTER. However, Customers manage and set agendas for User Groups. Moreover while <br />the weakness of our mmpetilm's support often makes User Groups critical for getting <br />questions answered, FASTER's excellence In support provides access to knowledgeable, <br />fleet - savvy, technical experts that are a phone -call away. <br />FASTER also has an annual customer conference which offers sessions on using and <br />administering FASTER Products, Industry lopio and related IT and technology topics. We <br />also offer Regional Training For Customers On a regular basis. <br />REFERENCES ANO USER BASE <br />Please Provide references for a minimum d ten (10) completed pm)ects o{slmllar sage <br />and nature to <br />Orange County, preferably within the same reglon and within Me last Mrce (3) years. A <br />refrentt wafRSh sd Is Provldedln Section g (Appendix E). <br />Please provide total number ofasbxners(Software provltler and Ransil if applicable) A, <br />the afrinkadons istoom2ng to demographic request workshaet Provided In Section S <br />(Appendix 0). Additionally, Please provide an organlzadon name list off all active <br />customers within the state OfNwtal Carogna, Contact Information Is not necessary. Lastly, <br />Please provide Me Dumber of new customers (original go -fives) Implementing Me proposed <br />applications In each of the last Mree (3) years. <br />FASTER Response: In addition to Appendix E and D, Me number Of new customers <br />Implementing the proposed applications In each of Me last Mree years Is provided below. <br />2015: a Implementations <br />• 2016: 9 Implementation <br />•122601717: 9 Implementation <br />FoST R "0.6ponse W 5243 for Oren¢ County, NC I Page 42 <br />