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Meare provide In6umatlon on when Me warranty (or Me product will begin and and. Please <br />provide dealls cast fnrMnual Ma /ntenance for: <br />1. Years t hills <br />2. Years 6 thm 30 <br />FASTER Response: FASTER's Annual Upgrades Is Support begins at go -live and conUnues <br />In perpetuity If the Customer opts to continue Me annual support payment (which also <br />Includes has upgrades for FASTER Web). As "Appendix M - Faster Statement of Work" <br />reveals the first Annual Upgrade R Support payment Is due one year from when the contract <br />Is finalized, <br />Detailed cost for Annual Malnteni nw far Years 1 thru 5 and Years 6 thru 10 are provided In <br />'Appendix M - FASTER Statement of Work (SOW) Is Pricing ". <br />Please provide Inhumadon on your document management capabilities and makers, <br />Including Integratlan to thud -party EDMS solutions. Please provide Information on all EDMS <br />solutions with which your product can Interface. <br />FASTER Response: Our robust Attachments Helium provides the user with Me ability to <br />upload Images as well as other document types Into FASTER Web. This allows users to stare <br />additional Information (I.e., MSDS sheets) related to Equipment, Inventory or Work order <br />records by providing the option of attaching Images and offer file types (PDFs, ]PGs, Doc, <br />XLS, etc.) to the record. This Includes a broad army of document types such as pictures, <br />diagrams, scanned documents, etc. Then these documents can be aasssed directly noun <br />me Equipment, Work Order, or Inventory tabs, or throughout FASTER Web. Files can be <br />stored In the FASTER database or within your file system. <br />The FASTER Administrator can conn01 what file types can be attachedfstored through <br />anflguratian by Indicating the file type extension you want to permit. The Attachments <br />feature has distinct permissions for New /Add /Edit/Delete. Because of the robust apablllUes <br />In our Attachments features we have not had any requests for Integrations with 3rd parry <br />EDMS vendors. But FASTER an build such an Integration If needed. <br />Please provide InAxwoluon on your solutbnY workflow capabllltles. Deacdbe the lntagranda <br />level with all systems. If you have no wonnflow, capabilities, please Indicate. <br />FASTER Response: FASTER Web Is built upon a MS SQL Server database and was <br />designed with clear naming conventions and standard design practises. This allows you to <br />use any work flow product Mat supports MS SQL databases to Integrate FASTER Web's <br />database Into your workflow. <br />FASTER Response W 5243 He Orange County, HE IPage 15 <br />