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2018-238 AMS - CCG Systems Faster Asset Solutions
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2018-238 AMS - CCG Systems Faster Asset Solutions
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Last modified
7/23/2019 4:57:01 PM
Creation date
7/2/2018 9:01:11 AM
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Contract
Date
7/1/2018
Contract Starting Date
7/1/2018
Contract Ending Date
6/30/2028
Contract Document Type
Agreement - Services
Agenda Item
6/19/18
Amount
$212,459.00
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R 2018-238 AMS - CCG Systems Faster Asset Solutions
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\Board of County Commissioners\Contracts and Agreements\Contract Routing Sheets\Routing Sheets\2018
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MINIMIZING IT STAFF TIME COMMITMENT: <br />The Implementation of FASTER Web requires minimum IT ART time For example, there Is only one environment <br />Muslim! for the Implementation and Nat Is promoted to become the prMUrllon envlronmenl. This environment Is <br />Initially the envlronmenl when your oryanW[lon will do Sating and experience all training. And upon delivery of ITS <br />Mal go -live database, thus environment will be promotetl to a production environment The helps assure quality <br />conlml and makes the III less complex. <br />In addition, FASTER stalls up Rs own test environment on our servers. We pererm Internal wit on your data and <br />any custom dolverables. And after go -live your team agreement permits you to stand up a temporary test <br />environment to Mat any future upgrades or custom products you would have FASTER bulb. <br />BACKGROUND INFORMATION: <br />In order to minimize your IT SUITS need to Imuble -shoot and W ensure your flee operations optimum promm", <br />bent Is some Important backgmund related to the speUflations In this document. <br />FASTER Web Is a mlWOn control, database Intensive application that Is typically used by a brand crosa -sectbn of <br />adminlstaNVe and operations staff. FASTER Increases a high volume of transactions. AM a wider variety of seat will <br />utilize FASTERIS taus[ repoNng caWbllldes than mat other database Intensive systems. For example, a large city <br />that uses FASTER reanfly reported that 60 %of the entire Clly's trarrsaMOns go through FASTER, Therebre, while we <br />kmmv that IT resources are expensive and must be managed FARM care, we moommend that you consider carefully <br />that you may want to exceed the minimum gradfleatlons noted adow. <br />Each customers use patlems are somewhat unique based on the number of users, size of database and utilization of <br />dgennt saw= of the System, ThemAre, the metre of the demand on the system makes It Important that your IT <br />staff fulfills two vgked Mies: <br />ENSURING ADEQUATE SYSTEM RESOURCES: <br />1. This document Includes minimum Specifications. FASTER can make remmmendatlons based on our <br />experience, but ultimately It Is ementlal that your TrataN allocate an envlronment Nat has enough <br />hom mom (the petentlal to add resources Such as RAM, praassers and hard arm space If needed), <br />This can be achleved by allocating a large enough Set Of lateral Senrera Or by placing FASTER Web on a <br />virtual enymnment that has ample beadrvom. (FASTER does all or Its MsUIN using WWare.) In either <br />cause, R Is vltlal that your physical servers or Wroal machlnes have enough head room so that IT shaft an <br />Increase fesourtas if real <br />2. If you have more than 30-almulemeous were; dump the sag go used, your IT will want to engage In an <br />hour or more of monitoring the envlronment to determine If enough rrsounces are allocated. And If you <br />have more than 30- Simultaneous users, we also strongly recommend that you allocate time during soft <br />go -live b he" a similar number of users on the system white your IT DUST monROrs to determine If there <br />am hough resources. (NOS, It Is typical mat during a soft go -live that Fleet operations cannot al wide <br />enough users to emulate the use that will occur after go-flee. So If you see any maxing rot OF remurca <br />durllq a soft 90 -1ive, Mls typically means that more resources are reetled.) <br />Be aware Nat If your environment has too few resources or band -widUl Issues, this will usually be directed <br />during user training the week of go -live. So w avoid an urgent need to Increase resourem to support <br />training, we recommend that you have ample summers to start with. in addli upon go-five your a step <br />will want to monger the mvinnment a m=d time during a time that Fleet Operations designates as a <br />high volume use period to ensure enough resources are allocated. <br />FASTER' Envinnment, System &Configuration Requirements for FASTER Web 6.4 11 <br />
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