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Attachment 2 <br />Project Scope Definition of Proposal from RFP# 5234 <br />Advertised November 22nd, 2017 <br />The Orange County, NC department of Asset Management Services (AMS) is seeking proposals from <br />qualified firms for software and implementation services for migrating and enhancing the existing <br />iMaint System including processes and data, to a robust software platform that takes advantage of <br />current technologies in order to support storage, workflow, access and integration. <br />The overall objective of the project is to review, select and implement a software platform that enables <br />AMS to: <br />• Improve the process and interaction for all AMS motor pool customers: <br />o Provide on- demand live status of all ongoing repairs <br />• Transparent workflow process <br />• Detailed invoice and reports <br />• Improve management of work order lifecycle: <br />• Manage the work order lifecycle from request entry to completion phase <br />• Seamless integration between software and contracted parts supplier, NAPA. <br />• Ease of sending communications to internal AMS staff and /or customers <br />• Parts and vehicle information management including keeping track of warranties <br />o Detailed invoicing and reporting <br />• Customize Dashboards <br />• Eliminate paper based processes <br />• Reduce manual processes and increase productivity <br />• Improve integration between applications and other software systems <br />• Take advantage of newer technology, especially touch -based interfaces <br />