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Agenda - 06-19-2018 8-m - Fleet Maintenance Software Purchase and Support Agreement
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Agenda - 06-19-2018 8-m - Fleet Maintenance Software Purchase and Support Agreement
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6/15/2018 3:04:22 PM
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BOCC
Date
6/19/2018
Meeting Type
Regular Meeting
Document Type
Agenda
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8-m
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Agenda - 06-19-2018 Regular Board Meeting
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\Board of County Commissioners\BOCC Agendas\2010's\2018\Agenda - 06-19-2018 Regular Meeting
Minutes 06-19-2018
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\Board of County Commissioners\Minutes - Approved\2010's\2018
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Attachment D - Faster Asset Solutions - Software License Agreement <br />1.Perpetual License: <br />FASTER grants to Customer a perpetual, non-exclusive, non-transferable license to use the FASTER <br />software specified in Schedule A in accordance with the terms of this Agreement. <br />2.Environment: <br />Customer understands that it may use FASTER’s proprietary software in a single environment. In this <br />Agreement an “environment” is defined as a single installation (instance) of the FASTER application and <br />one FASTER database. FASTER publishes specifications for each release of the product. Therefore, the <br />first use of a version of FASTER and each subsequent upgrade to a newer version requires that <br />Customer’s environment comply with the minimum published specifications. Failure to meet the <br />minimum specification puts Customer’s operation at risk and may lead to FASTER being unable to <br />provide support until Customer’s environment complies with the published specification. <br />a.SINGLE FASTER TEST/PRODUCTION ENVIRONMENT: In order to minimize costs, as well <br />as control quality and reduce risk, there will only be one environment through the implementation <br />process. This environment, upon installation and during implementation will be the test <br />environment on which all tasks (system overview, configuration, testing, training, etc.) will be <br />performed. Upon restoring a final, go-live, database, this test environment will then be promoted <br />to become the production environment. <br />b.TEMPORARY POST-GO-LIVE TEST ENVIRONMENT: After go-live of the FASTER system, <br />this Agreement permits Customer to stand up a temporary test environment on their premises, <br />limited to the following circumstances: Testing a new version of FASTER; Testing the delivery <br />by FASTER of any custom deliverables built by FASTER; Testing upgrades and/or patches <br />Customer performs on Customer’s server operating system; or database patches or upgrades; or if <br />Customer is replacing server hardware. This test environment can be stood up 30-days prior to any <br />of the above-identified testing and must be turned off or deleted within 45-days after any of the <br />above is complete. (This does not apply if FASTER is providing hosting.) <br />c.OTHER TEST OR DEVELOPMENT ENVIRONMENT/S: Customer may have a separate test or <br />development environment for other purposes at any time (e.g., during the implementation or after <br />go-live) with payment of an additional license fee and an annual support fee. <br />3.Copies, Backups & Catastrophic Fail-Over: <br />Customer understands that it is able to make regular backups of all programs and data and clone, copy or <br />maintain a mirror image of the production environment for catastrophic fail over. This includes the use of <br />virtual machine cloning. (Does not apply for FASTER hosted Customers.) <br />4.Software Modifications: <br />Customer may not modify the FASTER software, including, but not limited to, reverse engineering of any <br />component of the FASTER system in order to perform any such modifications. Should Customer violate <br />this provision, all warranties associated with the FASTER system are null and void. <br />35
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