Orange County NC Website
<br /> <br />Criteria for evaluating the proposals included: <br />1) functionality; <br />2) integration and effectiveness within other AMS software like fuel data collector and <br />NAPA parts; <br />3) the ability for customization within the technology platform; <br />4) the overall internal and external customer experience; and <br />5) overall cost structure (capital cost, operating costs, ongoing maintenance/support <br />costs. <br /> <br />All three vendors gave in-depth demonstrations attended by motor pool staff and AMS support <br />staff. In addition, AMS administrative staff also evaluated the software packages from the <br />customer’s point of view. <br /> <br />After thorough discussions by the project team on the features and how they map to the <br />business process and the requirements, “Faster Web” from Faster Asset Solutions was selected <br />as the best option based on the following: <br /> <br />• Faster Web software has a highly customizable application with dashboards for use by <br />AMS support staff, motor pool staff and its customers. <br />• The application enables AMS to gather and maintain detailed information about the <br />vehicles. <br />• The client portal can be customized to best fit the needs of AMS customers and enables <br />them to get real time information including customizing reports. <br /> <br />This proposed software enables motor pool staff to post updates thru the application and allow <br />departments, like EMS, Sheriff and Social Services, to access real times status enabling them to <br />schedule their vehicle resources accordingly. <br /> <br />FINANCIAL IMPACT: The Board of Commissioners appropriated $100,000.00 within the FY <br />2017-18 Capital Investment Plan for the purchase of this software, including implementation <br />costs. The cost of the software, including maintenance, implementation and related consulting <br />fees is $99,999 in the first year. The average negotiated annual maintenance cost for this <br />application is $12,500 per year for years 2 through 10. <br /> <br />SOCIAL JUSTICE IMPACT: There are no Orange County Social Justice Goals applicable to <br />this item. <br /> <br />RECOMMENDATION(S): The Manager recommends that the Board authorize the County <br />Manager to execute a contract with Faster Asset Management, pending review by the County <br />Attorney, for the purchase of the Faster Web system and related professional services at an <br />initial year 1 cost of $99,999, with an average negotiated annual maintenance cost for this <br />application of $12,500 per year for years 2 through 10. <br /> <br />2