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Page 20 of 20 <br /> <br /> <br />c. The performance improvement plan shall be signed by the Department and the County <br />DSS Director. A copy of the performance improvement plan will be sent to the chair of <br />the DSS Governing Board. <br />3. Continued Non-Compliance <br />a. In the event a County DSS continues to fail to satisfy a performance requirement or <br />comply with the terms of the MOU for an extended period of time and is not meeting <br />the terms of the performance improvement plan, the County DSS and the Department <br />will enter into a corrective action plan, not to exceed a period of twelve months. An <br />extended period of time is defined as three consecutive months, or five months out of a <br />twelve-month period measured beginning with the first month after which the <br />performance improvement plan is signed. <br />b. The corrective action plan shall include, at a minimum: <br />i. A strategy to ensure regular supervisory oversight of the social services program <br />at issue; <br />ii. A detailed strategy to ensure the issue central to the non-compliance is <br />addressed and corrected; <br />iii. A strategy to ensure program and case documentation is both sufficient and <br />completed within time frames prescribed by law, rule or policy; and <br />iv. A plan for the continuous review of the corrective activities by both the County <br />Director of Social Services, the County DSS Governing Board, and the <br />Department. <br />c. The corrective action plan will be signed by the Department and the County DSS <br />Director. A copy of the corrective action plan will be sent to the Chair of the DSS <br />Governing Board, the County Manager, and the Chair of the Board of County <br />Commissioners. <br />4. Failure to Complete Corrective Action Plan/Urgent Circumstances <br />a. In the event a County DSS fails to complete the corrective action plan or otherwise fails <br />to comply with the terms of the corrective action plan, the Department may exercise its <br />authority under the law, and this MOU, to withhold federal and/or state funding. <br />b. In circumstances of continuous extended non-compliance or other urgent <br />circumstances, the Secretary may also exercise her statutory authority to assume <br />control of service delivery in the County pursuant to N.C.G.S. 108A-74. <br />** In the event the performance requirement or term of the MOU falls outside of the authority of the <br />County DSS, the notification of non-compliance will be sent to the County, and all subsequent steps <br />contained herein shall be followed by the County. <br /> <br />23