Recommended 2016-2017 Operating Budget

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Animal Services – continued Animal Services Administration Division Major Services • Organizational Leadership and Oversight o Lead organizational and policy change and conduct policy and operational analysis as needed. o Shape a positive and proactive model of animal services based upon excellent animal sheltering and effective management of pet overpopulation. o Coordinate with County Manager, County Attorney and other county staff in regard to departmental affairs and assure sound financial management. • Governance and Community Relations o Provide staff expertise and support to the Board of Commissioners and coordinate effectively with the Animal Services Advisory Board (ASAB). o Receive, respond to, and as needed refer citizen complaints and requests and address stakeholder concerns. o Maintain a positive community image through professional public relations. • Program Development and Administration o Maintain an effective pet licensing program, including an online payment system. o Coordinate and further develop a robust and integrated volunteer program. o Coordinate and manage a state-of-the-art spay/neuter program as part of strategic plan for managing pet overpopulation in the county. FY 2015-16 Outcomes • Organizational leadership: o Continued work with county staff and staff from the towns of Hillsborough, Chapel Hill and Carrboro to create and implement the Unified Animal Ordinance (effective March 1, 2016). o Sustained targeted spay and neuter efforts while exploring different strategies to achieve desired outcomes in coming years. o Coordinated policies and practices to continue to control animal admissions, assure quality care and sheltering, and reduce the euthanasia of cats and dogs. • Governance and community relations: o Worked with ASAB to hear stakeholder concerns and address assorted issues, including research involving shelter animals, and pets belonging to homeless people and victims of domestic violence. o Continued to work toward adoption of a unified animal ordinance. Worked in coordination with staff from the towns of Chapel Hill and Carrboro to get the ordinance passed by the boards of those towns as well as the BOCC. o Sustained a strong web presence including a vibrant Facebook page, and overall, maintained a prominent and positive community image.