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Animal Services — continued Increase owner recovery of stray animals by offering more opportunities for pets to be microchipped, virtually managing lost and found records, leveraging social media to facilitate searches for lost pets, and requiring microchips as part of stray animal recovery. • Sustain in -house sterilization services for adoptable animals by focusing on quality and maintaining hourly efficiency. • Continue infectious disease control through preventative health care and examinations to ensure "herd health" for the benefit of pet owners and adopters. • Address chronic staffing challenges resulting from turnover and leave with appropriate work redesign to ensure the best utilization of veterinary health care technicians and animal care technicians within a new staffing complement. Budget Highlights The FY2014 -15 Manager Recommended Budget includes a new Veterinary Health Care Technician (total Personnel Services cost of $42,288) to address the chronic and challenging shelter staffing gaps; approval of this position would allow for a decrease in Temporary Personnel of $10,250 making the total County cost for the new position $32,038 Inclusion of new fee (Sale of Cat Carriers) — cat carriers are an item that have been frequently requested by the public and provides a safe means of transport for cats adopted from Orange County Animal Services Animal Services: Animal Control & Protection Division Major Services General Field Service • Respond to service requests in a timely manner, based upon their priority, working with residents to achieve compliance and enforcing animal laws; and by agreement provide animal control services to the towns of Chapel Hill, Hillsborough and Carrboro. • Impound and /or confiscate animals running at large, surrendered by their owner, behaving aggressively, and neglected or treated inhumanely; and attempt to identify stray or lost animals and return them to their owners whenever possible.. o Confer with staff attorney and then coordinate with District Attorney regarding criminal matters. Public Health and Safety • Investigate animal bites and rabies exposures and implement proper public health protocols, e.g., rabies testing and quarantines • Review reported bites and aggressive incidents, deem dogs dangerous or vicious, and make available an appeal hearing pursuant to the requirements of NCGS. o Coordinate with Communicable Disease Nurses who are responsible for human risk assessment and advice in rabies exposure cases.