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Orange County Animal Services – June 2006 Monthly Report – Page 2 <br /> <br /> <br />In coming months, the Pet Harbor work team will be exploring how to market and otherwise <br />utilize this information medium to further the aim of returning and adopting animals from the <br />County’s Animal Shelter. An overall objective will be to bring adopters, owners of lost pets and <br />other members of the public to this resource and the Animal Services Department website. <br /> <br /> <br />3. The Animal Services Advisory Board (ASAB) met on June 21st, 2006. At this meeting the Board <br />reviewed and approved a new brochure for the Department’s Animal Control Division; discussed <br />the BOCC process for the design of a new animal services facility; and received select <br />departmental updates. <br /> <br />Also discussed at the June ASAB meeting were foster program materials prepared by a program <br />review committee consisting of ASAB members and staff. On the basis of comments, these <br />materials are to be returned to the ASAB for final review at an upcoming meeting. <br /> <br />The review of the foster program is the first part of a broader review of shelter programs that <br />includes spay and neuter outreach, temperament testing and the transfer of animals to rescues and <br />other animal organizations. Another important part of this review process will be adoption <br />activities given their importance and their close relationship to other programs oriented toward <br />the placement of animals. <br /> <br /> <br />4. Animal Services staff was involved in several initiatives in the Fairview Neighborhood in <br />Hillsborough as a result of community concerns about responsible pet ownership. One was a low <br />cost rabies vaccination clinic held on Saturday, June 10th, at Fairview Park at which sixty (60) <br />dogs and cats received their rabies vaccination. Another activity was our participation in a <br />Community Fair at Fairview Park organized by the Hillsborough Police Department (HPD) and <br />held on Saturday, June 24th. Finally, Animal Control Officers canvassed the Fairview <br />Neighborhood with HPD Officers assigned to the Fairview Substation to field complaints, answer <br />questions, and raise awareness of responsible pet ownership. <br /> <br /> <br />5. Two departmental staff training sessions were held in the month of June. One was the first of a <br />two-part training program on “stellar customer service” by Ms. Annis Davis. This particular <br />program was customized to the needs of our staff, and among other things, it set the basis for skill <br />development practices based on real life experiences in the second part of the training. <br /> <br />Training on customer service is being provided in recognition of Orange County’s mission of <br />providing excellent customer service and to address one of the major parts of the “Three Cs” that <br />are basic values in the delivery of Animal Services—namely, customer service, quality care of <br />animals, and cooperation and courtesy in our work with each other and service to the public. <br /> <br />Another departmental training session concerned hurricanes and disaster preparedness. Offered <br />by Jack Ball, Director, Orange County Emergency Management, this training session addressed <br />the dynamics and history of hurricanes in our region and County; disaster mobilization in the <br />context of an incident command structure; and all-round preparedness including household <br />preparedness for pets. <br /> <br /> <br />6. The Board of County Commissioners authorized staff to discuss and if possible negotiate a <br />contract for interim animal control services to the Town of Carrboro. Animal Services received