2018-154-E AMS - Terracon Sportsplex Fieldhouse testing

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DocuSign Envelope ID: C28BF39E- EOF1- 42FB- 9F5B- 93F375B7013B Proposal for Construction and !Materials Testing Services Irerracon Sportsplex Field House m 101 Meadowlands Drive Hillsborough, NC 27278 February 20th, 2018 m Terracon Proposal No. 70171288 Terracon will only provide testing when contacted by your designated representative and will not be responsible for required testing if we are not scheduled, D. DATA MANAGEMENT AND REPORTING To enhance the service Terracon provides to our clients„ we use a proprietary project management and data management software program known as Cmlwe. IBS CMELMS11 (Construction Materials Engineering Laboratory Management System). CMELMS'm is a program developed by Terracon specifically tailored for Construction Quality Control and Quality Assurance consulting and testing projects. CMELMS11 allows us to electronically track all client service requests, daily field reports, laboratory test results, concrete history and performance, invoicing, project budgets, and project report and invoice distribution. The software creates a database for each project that allows us to provide timely and constant communication to our clients and instantaneous retrieval of field and laboratory reports and test results and budget information. This proves to be invaluable to our project managers and our clients when discussing specific project details and data. Furthermore, we can also provide distribution of reports and invoicing to our clients via electronic methods. This includes email distribution or setting up project specific "Client Document Website" where our clients and other approved Project Team members can go to via the Internet and retrieve critical project information. Through our CMELMS" program, we have the capability to efficiently track and develop a listing of our tests and observations that are not in compliance with the approved plans and specifications for the project. This deviation log is maintained throughout the project and serves as one point of reference that can be viewed by the project team members to see which items are still unresolved. Maintenance and distribution of a deviation log serves to help address and correct deviations throughout the project. Each of our technicians is provided a field laptop and smartphone. With these devices, the technicians have the ability to connect to the internet, complete their report in the field electronically and submit it directly to the project manager in the office through CMELMS'"'. Once the report is submitted, it is instantly uploaded to the project manager's dashboard for review. If a deviation is noted within the report, an email notification is automatically sent to the project manager informing him or her of the non - conforming items and that action may be required, At Terracon, we have a company -wide standard utilizing the following reporting goals: • Formal reports containing deviations or non. conforming items will be submitted within 24 hours of the site visit. • Formal reports without deviations or non - conforming items will be submitted within 5 business days of the site visit.. Responsive i Resourceful u Reliable 5