Orange County NC Website
Browse       Search
Results <br />ï‚—Satisfaction with some elements of staff interaction decreased <br />ï‚—Overall satisfaction showed greatest decrease <br /> % Agree WHSC SHSC Total Total Total Trend <br /> 2014 2016 2014 2016 2014 2016 <br />Staff Explained My Care 100% 96% 98% 99% 99% 98% -1% change <br />Staff treated me with respect 97% 98% 99% 99% 98% 99% +1% change <br />Staff listened to me 99% 90% 99% 99% 99% 95% -4% change <br />Understood staff explanations 100% 96% 98% 99% 99% 98% -1% change <br />Overall satisfaction 96% 91% 97% 86% 97% 89% -8% change <br />Would recommend to family and <br />friends <br />92% 88% 97% 96% 95% 92% -3% change