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BOH agenda 102616
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BOH agenda 102616
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Last modified
4/24/2018 12:13:28 PM
Creation date
4/24/2018 12:12:30 PM
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BOCC
Date
10/26/2016
Meeting Type
Regular Meeting
Document Type
Agenda
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Results <br />ï‚—Satisfaction with most visit elements remained high <br />ï‚—Satisfaction with wait times decreased by 3% overall <br /> <br /> <br />% Agree WHSC <br />2014 2016 <br />SHSC <br />2014 2016 <br />Total <br />2014 <br />Total <br />2016 <br />Total Trend <br />Convenient Location 99% 97% 96% 99% 98% 98% No change <br />Convenient Hours 99% 95% 97% 97% 98% 96% -2% change <br />Easy to Contact Clinic 96% 97% 93% 93% 95% 95% No change <br />Easy to Make Appointment 97% 93% 96% 95% 95% 95% No change <br />Appropriate Wait Time 80% 75% 79% 76% 79% 76% -3% change
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