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Costs and Funding <br />x Based on FY 2014 data, the combined operating and administrative cost of OPT service <br />was $66.60 per service hour. <br />x The incremental operating cost of new services for FY 2014 was $44.28 per service hour. <br />x 50% of total operating and administrative costs were covered by federal or state grants, <br />fare revenue or contract income from human service agencies. <br />x There are capital costs primarily for vehicles, which vary year to year depending on the <br />number and type of vehicles. <br />x Orange County funds are subsidizing (to varying degrees) each of the programs utilizing <br />OPT services. <br />Performance <br />x OPT provided 63,519 trips in FY 2014, of which 73% were demand-response services, <br />and 27% were on fixed-route service. <br />x A comparison of OPT’s performance with similar systems in a peer group identified by <br />NCDOT provides a rating of “Superior” for trips per service hour, cost per trip,, and <br />percentage of non-contract riders per non-urban population. <br />x The subsidy per trip level was ranked as “Acceptable”. OPT has adopted performance <br />criteria, but should also be using some measures that use industry benchmarks. <br />Planned Services – <br />x Proposed services for which funding has been identified include: <br />o Expanded midday Hillsborough Circulator service <br />o The recently implemented Orange-Chapel Hill Midday Connector (fixed-route) <br />o An Orange-Alamance Connector (US 70 Midday Service, also fixed-route) <br />o An Efland-Hillsborough Commuter Loop (fixed-route) <br />o Rural route-deviation service two days per week in each of three rural zones <br />o Expanded Senior Center demand-response service <br />x Additional services proposed by OPT staff for which funding has not yet been identified <br />includes: <br />o An extension of the US 7-0 mid-day service to Durham <br />o Expanded hours and days of the other fixed-route services <br />x Based on the potential need for additional flexible services the Study proposes: <br />o Daily route-deviation service in the three rural zones <br />o An additional two full-time weekday demand-response vehicles <br />o Expanded marketing and information to increase awareness of the new services <br />o With expansion and normal growth, near term potential fleet size of 29 vehicles <br />Organizational Review <br />x The Study suggests that as the OPT system expands its operational aspects, the internal <br />reporting structure must also be reviewed and considered. <br />12