Orange County NC Website
Item 4.a. <br />ORANGE COUNTY <br />ORANGE UNIFIED TRANSPORTATION BOARD (OUTBoard) <br />ACTION AGENDA ITEM ABSTRACT <br />Meeting Date:May 20, 2015 <br />Action Agenda <br />Item No.4.a. <br />SUBJECT: Transportation Related Technologies <br />DEPARTMENT: Planning and Inspections PUBLIC HEARING: (Y/N)N <br />ATTACHMENT(S):INFORMATION CONTACT: <br />Peter Murphy, Transportation Manager, <br />OPT, 245-2002 <br />PURPOSE:To review transportation related technologies promoting public transportation <br />commuting and provide feedback for further review. <br />BACKGROUND: OPT currently uses limited technologies in its operations of transporting <br />passengers. This includes the use of CTS public transportation software and Seon bus <br />surveillance video system. <br />CTS software is utilized to maintain OPT’s client data base for scheduling, billing and reporting. <br />Current use provides the bus driver and office staff with daily printed schedules for work flow <br />and data capturing. After route completion, passenger information including times, miles, <br />passenger counts, etc. are manually entered into the CTS system. Monthly invoicing and reports <br />are generated for a variety of uses. <br />Seon surveillance system is installed in all of OPT’s vehicles and provides recorded views from <br />the front of the vehicle outward and several views inside the vehicle with a primary focus on the <br />vehicle entry points. The system records during all times of vehicle operation and twenty <br />minutes after shutdown. Noted events are automatically downloaded at the base terminal each <br />evening and stored for review. The system also captures GPS locations, mapping data, vehicle <br />speeds and g-force measurements. <br />Both of these systems are utilized internally at OPT and help enhance the service for the riding <br />public. <br />Additional technologies are available and the usage of upgraded technology could allow OPT to: <br />1)Utilize real-time information to contact, route and reroute drivers in the event of passenger <br />cancelations or road closure; 2) Capture operational information electronically; and/or 3) Provide <br />additional operational information to the riders and general public. <br />OPT staff is currently researching technologies to assist them in providing a better and more <br />cost effective service to its passengers. These technologies include but are not limited to: <br />a.Passenger callback systems which can call passengers at the end of the business <br />day to confirm they are scheduled for service and the time of their scheduled pick-up.16