OUTBoard agenda 021815 - Laserfiche WebLink

Browse Search

ORANGE PUBLIC TRANSPORTATION ADA PARATRANSIT PLAN 6 same service at no charge to the user. There is no fare for ADA-eligible users to take advantage of this service within ¾-mile of the Hillsborough Circulator route, and the fare is $4.00 each way to take advantage of the service within ¾-mile of the Hillsborough to Chapel Hill Shuttle (“Route 420 Midday”), which is twice the full fare for the general public for using the fixed-route portion of the service. Both the fixed-route vehicles that are dispatched to deviate for scheduled pick-ups and drop-offs and vehicles used to provide separate complementary service are 100% accessible to and usable by persons with disabilities and are equipped with electric wheelchair lifts. General Service Details: For demand-responsive specialized transportation services, under normal circumstances, customers ride no more than one hour to reach their desired destination, and customers are delivered to their destinations on time. All specialized demand-response services are provided within a one (1)-hour window to maximize the active fleet’s available resources. Pick-up times are up to one (1) hour before the scheduled appointment with the actual pick- up times being anytime within that hour. Return trips home are provided within a one (1)- hour window. Currently there are no capacity constraints placed on ADA-eligible users of the system for either the specialized services of the fixed-route services. For fixed-route service, reservations are taken from up to 14 days in advance of the scheduled service date until the day preceding the day of service for any trip purpose and for service from any origin to destination during the same days and times of operation and within the respective ¾-mile buffer of each respective fixed-route. Reservation service is available during the normal business hours of OPT’s administrative offices, as well as during the same time as OPT’s normal administrative business hours on days when the offices are closed preceding a service day. Description of Current Eligibility Determination Process: Requirements of Transit System: As previously noted, there are three (3) major categories of individuals who are required to be served based on their functional disability upon interacting with conditions of the service and the surrounding environment: 1) Persons who are unable to board, ride, or disembark from accessible fixed-route vehicles as a result of their disability. This includes persons with mental or visual disabilities who cannot navigate the transit system. 2) Persons who could use accessible fixed-route services, but such services are being operated using vehicles that are not fully accessible. This includes persons who require a lift or ramp to board a bus. Because OPT uses 100% accessible vehicles for its general public and specialized services, this category of persons is inapplicable. 14 ReturntoAgenda