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Orange County Public Transportation System Success Plan FY 17 <br />Commitment to safety <br />1.SEON Footage ReviewMalcum & Peter <br />2.New Driver Safety TrainingMalcum <br />a.Defensive Driving <br />b.Americans with Disability Act <br />c.Blood borne Pathogens <br />d.Emergency Procedures <br />e.Illegal Drug Use <br />3.Ride ChecksMalcum <br />Financial Sustainability <br />1.Identify funding challenges in FY’17Peter <br />2.Budget trackingPeter <br />3.Urban vs. rural fundingPeter <br />4.Go Pass Authorization/FundingPeter <br />5.New route structurePeter <br />Customer Experience <br />1.SurveysPeter/Malcum <br />2.Community outreachPeter <br />3.Maintaining route schedulesDispatcher <br />4.Scheduling and tracking tripsDispatcher <br />5.Vehicle maintenance issuesMalcum <br />6.Problem ResolutionPeter/Malcum <br />Growth Plan <br />1.Buses and equipmentPeter <br />2.HiringPeter/Malcum <br />3.Employee TrainingMalcum <br />4.MarketingPeter/Community relations <br />5.New route implementationAll staff <br />Technology Updates <br />1.Identify required technology short/long termPeter/Malcum <br />2.Determine financial cost of required technologyPeter <br />3.Coordinate local technical supportPeter <br />4.Establish an implementation schedule for technologyPeter <br />7DFWLFV <br />16