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163 Ted Triebel asked who submitted the grant. 164 165 Peter Murphy answered that Staff submitted the grant application. 166 167 Ted Triebel said that the department ought to be commended for that. Good job. 168 169 Peter Murphy thanked him. 170 171 Jenn Sykes asked if there is still funding in the budget for part time help with Medicaid billing and the software. 172 173 Theo Letman answered that no, they are going to work on it with the staff they have but hope to have assistance 174 next year. 175 176 Alex Castro asked about maintenance and if the department works within other Orange County departments on 177 mechanic issues. How does this work? 178 179 Theo Letman answered that Orange County Motor Pool maintains their vehicles. They are in-line with EMS vehicles 180 and Sheriff’s Department vehicles. This is a limited service. The department also does outside service repair. Many 181 of their vehicles are still under warranty or towards the end of the warranty period, so these vehicles are often 182 serviced by dealerships and other maintenance shops. 183 184 Alex Castro asked if the department has enough spare vehicles to help maintain operations if there is a major 185 maintenance issue. 186 187 Theo Letman answered that they have a slight spare ratio for keeping the maximum amount of vehicles on the 188 road, but it is challenging, especially during the summer when air conditioning has to run all the time, causing 189 vehicles to go down more frequently. The department is working with NCDOT to have more reliable vehicles and to 190 replace more vehicles on schedule. Mr. Letman has noticed that on average, vehicles are 7 years-old. There were 191 some misunderstandings about when replacement should happened, based only on mileage. However, the 192 regulations say that replacement should be based on number of years or mileage a vehicle is in service. Mr. 193 Letman is trying to get vehicles maintained faster by basing replacement on years in service. 194 195 Peter Murphy spoke about REMIX Software. Staff can put a route into the system and the software will report how 196 many people are within certain distance to the route (similar style to Google Maps), their economic background, 197 how many households are without a vehicle, and other such data that has been merged from a number of sources, 198 including Census data. This is a good tool for route-building. 199 200 AGENDA ITEM 5A. REBRANDING AND MARKETING EFFORT (THEO LETMAN) 201 202 Theo Letman reviewed the Rebranding item. He said that Staff is looking forward to the re-marketing and rebranding 203 of service and the transit fleet. The goal is to create more identity for the County’s transit services and to address 204 feedback from BOCC members and community members requesting more information on the extensive services. 205 The department collaborated with the County’s Community Relations Department and came-up with a new logo 206 (shown in presentation). The acronym of “OPT” is proposed to be replaced with “Orange County Public 207 Transportation.” Mr. Letman explained that the department will be rolling-out the new logo with the new buses. 208 209 Alex Castro asked about how Orange County, NC, sets itself apart from other “Orange Counties” all over the 210 country. Is there a need to protect this with a copyright? 211 212 Theo Letman explained that NCDOT requires that “public transit” is explicitly labeled on all public transit vehicles. 213 Orange County Public Transportation will also have the label “public transit” on the vehicle, and Mr. Letman does 214 not think that there will be any confusion about the vehicles being from Orange County, NC. 215 216 6