Orange County NC Website
MAIN APPLICATION <br />m.) Work Statement <br />This form is used to document program activities, program goals, performance measures, <br />and actual results. (Add more rows as needed) If this is a new program, you will only <br />document the projected information. <br />• Program Activities should outline major activities the agency implements to accomplish its <br />program goals. <br />• Program Goal should explain what the program is trying to achieve /accomplish. Goals are <br />statements about what the program should accomplish. SMART Goals <br />• Performance Measures describe how you will evaluate the degree in which you achieved <br />the stated goals. <br />• Actual Program Results use program results to indicate the actual measureable <br />achievement of goals. If goals were not met, please explain. <br />Actual Estimated Projected <br />2014 -2015 2015 -2016 2016 -2017 <br />Program Activity 1 Crisis Support: Staff and trained volunteers ( "Companions ") respond to walk -in clients and to calls <br />on the 24 -Hour Help Line. Companions provide emotional support; give resources, information, and <br />referrals; and accompany survivors to medical, legal, and law enforcement appointments. Staff and <br />trained volunteers facilitate support groups and workshops for survivors. <br />Program Goal The OCRCC will provide The OCRCC will provide The OCRCC will provide <br />assistance to approximately assistance to approximately assistance to approximately <br />620 individuals. 600 individuals. 600 individuals. <br />Performance Measures Staff and volunteers keep records of each client contact. <br />Program Results We served a total of 524 We expect to serve about 590 We expect to serve about 600 <br />clients. clients. clients. <br />We estimated client numbers <br />based on growth rates from <br />previous years, but service <br />numbers unexpectedly <br />declined. Though we saw <br />fewer clients than anticipated, <br />we now see each client more <br />frequently than in the past. In <br />the past 5 years, we have seen <br />a 62% increase in the number <br />of contacts we have per client. <br />62 of the 524 clients <br />participated in 15 support <br />groups and/or workshops. We <br />held more groups than the <br />expected 8, which takes more <br />staff time for fewer clients. <br />Main Application 1/25/2016 12:55:42 PM P a g e 1 4 o f 3 2 <br />