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Work Statement <br />(Page 11) <br />Goals: Duke Hospice Bereavement Services (DHBS) offers bereavement support to both hospice and <br />community clients <br />1) <br />2) <br />3) <br />4) <br />5) <br />6) <br />Goal # <br />1 <br />2 <br />3 <br />4 <br />5 <br />6 <br />DHBS will schedule 250 community adult client encounters in FY16 <br />DHBS will schedule 30 community child /teen clients in FY16 <br />DHBS will schedule 330 hospice adult client encounters in FY16 <br />DHBS will schedule 30 hospice child /teen clients in FY16 <br />Camp ReLEAF will provide an overnight camp experience for children K -8t" grade <br />DHBS will provide grief education and support to local educational and civic organizations as <br />requested <br />Actual 14 -15 <br />277 <br />24 <br />446 <br />38 <br />10 = .334 of total <br />17 <br />estimated 15 -16 <br />175 <br />30 <br />440 <br />42 <br />10 = .334 of total <br />15 <br />Projected 16 -17 <br />150 <br />30 <br />450 <br />45 <br />10 = .334 of total <br />13 <br />Performance measures for all of the listed activities will be through service evaluation requested at the <br />time of the event or at the conclusion of a series of related events. Related events would be ongoing <br />individual or group counseling. <br />Goal 5 Camp ReLEAF: each camper provides feedback regarding likes and dislikes of camp activities and <br />overall participation. Each activity scored well in different age groups. There are no numbers associated <br />with the scoring of satisfaction. Parents provide feedback about their children's reported experience <br />with approximately 30% of campers requesting to comeback the next year. 31 campers out of 34 total <br />campers completed a group evaluation with 96% responding favorably to the camp experience. <br />Predominant responses from campers indicated the importance of meeting other children their age who <br />had experience something similar which reduces the isolation, loneliness and sense of being different. <br />Goal # <br />3 98% satisfaction 97% 95% <br />4 <br />[: <br />100 refer services <br />95% satisfaction <br />98% refer services <br />94% satisfaction <br />100% refer <br />100 refer services <br />96% satisfaction <br />100% refer services <br />95% satisfaction <br />100 %refer <br />95% refer services <br />95% satisfaction <br />95% refer services <br />95% satisfaction <br />95% refer'services <br />