Orange County NC Website
SUCCESS!! <br />Text Messaging Service <br /> <br />•In July 2017, OCHD contracted with <br />Solutionreach to provide a texting service through <br />Eagle Soft (Dental EMR) for clients <br /> <br />–2000 text confirmed appointments since implementation <br />–Patient no show rate down from 15& to 12% since implementation <br />–2394 patients consented for their email address to be used by <br />Solutionreach (emails have been verified) <br />–7800 patients consented for their cell phones (text) to be used by <br />Solutionreach (numbers have been verified) <br />Priority: Social Determinants of Health 4