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DO NOT SUBMIT THIS PAGE 1/23/2018 3:25:53 PM Page 10 of 22  Creating a safe community (OC BOCC Goals)  Ensuring a community network of basic human services and infrastructure that maintains, protects, and promotes the well-being of all county residents (OC BOCC Goals) f) Who is your target population of individuals and how will they be connected with the program? We support survivors of SV, their loved ones, and professionals who support them. Clients hear about our services through internet research, word of mouth, promotional materials, referrals from community partners and local government agencies, and more. As an agency, we do not believe that anyone should have to pay for SV support services. All our services are offered completely free to all clients. Our Bilingual Therapy Program has a particular emphasis on service for Latino and low- income survivors. Because SV occurs across demographic lines, we strive to be accessible to people from all backgrounds. To that end, we conduct specific outreach to underserved populations such as Spanish speakers, LGBTQ populations, African-Americans, and others. We have a Latino Services Coordinator on staff, and four of our staff members are fully bilingual in Spanish and English. Our agency strategic plan was updated in 2016 to identify our priority area as increasing accessibility for and capacity to serve African-Americans. Toward that goal, we have created a Racial Equity Task Force comprised of staff, Board, and community members. g) Describe the credentials of the program manager and other key staff.  Client Services Director Bethany Wichman-Buescher – M. A. Trauma Healing  Bilingual Clinical Therapist William Gonzalez – Master of Social Work, Licensed Clinical Social Worker, Licensed Certified Addiction Specialist Associate  Clinical Therapist Kate Selby Washington – Master of Social Work, Licensed Clinical Social Worker Associate  Crisis Response Coordinator Olivia Bass – Master of Social Work, Nonprofit Leadership Certificate  Latino Services Coordinator Denisse Horcasitas Ruiz – M. A. Counseling Psychology  Support Group Coordinator Anole Halper – Master of Social Work, Master of Public Health  Companions – Volunteer victim service advocates support clients over the phone and in person. Trainees receive over 60 hours of Masters-level instruction from experienced staff containing both practical skills as well as the research base underlying practice. Training focuses on best practices in relevant areas such as trauma-informed response, systems advocacy, trauma stewardship, and cultural competency. h) Describe the specific period over which the activities will be carried out. Program Activity 1 – Crisis Support Provide over-the-phone counseling and referrals via the 24-Hour Help Line Ongoing Provide in-person counseling and referrals during office hours at the OCRCC Update resources in crisis counseling manual and therapist database Recruit and train volunteer Companions in fall training 08-11/2018 Recruit and train volunteer Companions in spring training 01-04/2019 Plan annual Shout Out event during Sexual Assault Awareness Month 02-04/2019 Compile and review FY18-19 client services evaluation data 07/2019 Program Activity 2 – Support Groups & Workshops Schedule groups and workshops ; assign volunteer support group facilitators Ongoing Publicize support groups and workshops Screen clients and, if appropriate, place in group Facilitate groups and workshops Compile and review FY18-19 support group evaluation data 07/2019 Program Activity 3 – Clinical Therapy Review client requests for individual therapy Ongoing Screen clients and, if appropriate, assign to on-site therapist Create service plan and provide individual therapy Conduct 12-month program assessment 10/2018 Compile and review FY18-19 clinical therapy evaluation data 07/2019