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<br /> <br />scheduling, invested in our call center, significantly reduced our staff turnover, increased the <br />capacity of our advocacy work in all four states, and surpassed our fundraising goals in <br />every category. Our patient volume is growing due to a real focus on the patient experience. <br /> <br /> <br />f) Schedule of Positions (For Entire Agency) <br /> <br />● Full Time Equivalent (FTE) staff will be noted as 1.00; halftime as .50; quarter time as .25, etc. <br />● Calculate a Full Time Equivalent for all recorded volunteer hours using the following: <br /> Total Volunteer Hours = Volunteer FTE <br />2,080 <br /> <br /># of FTE - Full-Time Paid Positions: 80 <br /> <br /># of FTE - Paid Part-Time Positions: 179 <br /> <br /># of Volunteers: 600 # of FTE - Volunteers:2.25 <br /> <br /> <br />g) Living Wage <br /> <br />Does this agency pay permanent employees a minimum living wage? (Yes / No) YES <br /> <br />If yes, is this agency an Orange County Living Wage Certified Employer? YES <br /> <br />If no, please explain. <br /> <br />