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MINUTES ORANGE COUNTY BOARD OF HEALTH October 27, 2010 B. Grant Application for Additional Interpreter The purpose of this initiative is to enhance the capacity of local health departments to serve limited English proficiency clients through the strategy of creating new interpreter positions. Grant recipients will be expected to match the funds with sufficient local funds to hire one interpreter into a new full time position. The grant plus local match must be enough to compensate the interpreter for full time salary and fringe benefits. Local Health Departments are expected to demonstrate the progress and effectiveness of the project, and to sustain the Interpreter position using local funds after three (3) years of receiving funding from the North Carolina Office of Minority Health and Health Disparities (NCOMHHD). The maximum funding per local health department under this RFA will be up to $19,000 every year for a three year project period: the funding period will begin June 1, 2011 and end May 31, 2014. Continuation of grantee funding during the project period will be dependent upon performance and continued funding from the General Assembly. Currently the Health Department spends in excess of $120,000 each year on interpreter services for all contract interpreters. The match for this position will come from the current contract services line items for interpreters. This opportunity will allow the health department to stretch the resources it currently allocates for interpreter services to other needs of the department. If awarded, this position and funding will be reflected in our 2011-2012 budget requests. Motion to approve Grant Application for Additional Interpreter was made by Paul Chelminski, seconded by Chris Harlan, and carried without dissent. VI. Reports and Discussion with Possible Action A. Customer Service Survey Report The Department collects feedback from customers at different points through out the year. As the information is analyzed, strategies may be devised that will improve services in response to the data. As required by accreditation, annually, the managers present a summary of the analysis and any changes made to improve services. The overall customer service feedback was positive they very few negatives have been addressed and corrected. B. FY 2009-2010 Financial Report The Summary of the financial report was presented by Rosemary Summers in the absence of Letitia Burns. The health department had several unanticipated expenses due to retirement incentives and payouts. The personnel approved budgets were exceeded due to retirements and because personnel was budgeted at 96% rather than 100%. Board of Health Minutes Transcription completed by Lisa Smith 2 October 27, 2010