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MINUTES-Final ORANGE COUNTY BOARD OF HEALTH August 24, 2016 S:\Managers Working Files\BOH\Agenda & Abstracts\2016 Agenda & Abstracts/ May Page 4 Lessons Learned From Indiana’s HIV Outbreak; and Building Community Centered Partnerships between Local Health Departments and Non- Traditional Partners. Mr. Smith was very thankful for the opportunity to attend and was amazed by the NALBOH organization. He also stated that the OCHD does a great job of collaborating with other resources, partners, etc. VI. Action Items (Non-Consent) A. FY 15/16 Environmental Health Delinquent Accounts Alan Clapp, Environmental Health Director, began by describing the two services in which the consumer is either billed yearly or after the service has been completed. Wastewater Treatment Management Program inspections occur every 3 or 5 years. Mobile homes with wells and septic systems are inspected yearly. They are billed on January 1 of every year. There are 2 accounts that haven’t been paid totaling $875.00 which had decreased from last fiscal year’s amount of $2,900.00. Per the department’s Delinquent and Uncollectable Accounts policy (15.0), uncollectible accounts are to be administratively written off the books. The purpose of this accounting function is to precisely account for and pursue funds which are truly unrecoverable. The last administrative write-offs were performed by the Board of Health in August 2016 (Personal Health, Dental Health, and Environmental Health) for FY 2015. Personal Health, Dental Health, and Environmental Health continue to participate in the NC Debt Set-Off Program, which allows the county to collect debts on delinquent accounts with a balance between $50 and $4,000 through the customer’s tax refund. The Health Department anticipates collecting payments on delinquent accounts being pursued through the NC Debt Set-Off program; therefore, those accounts are not included in this write-off request. Rebecca Crawford, Director of Finance and Administrative Services, continued by informing the Board of all the uncollectible debt from clients for FY 2015-2016 which is summarized below. Division Number of Uncollectable Accounts Write-Off Amount Personal Health 80 $1,401.15 Dental Health 73 $2,222.56 Environmental Health 13 $2,049.19 Total 166 $5,672.90 Ms. Crawford also notified the Board that debt set off involves any amount from $50.00 to $4,000.00. These debts can be sent to the state for collection. Any amounts under $50.00 can be written off. The customer shall never be informed that a debt has been written off. If a customer whose account had been determined uncollectible returns to clinic within three years, the delinquent write-off amount will be reactivated and the billing process resumed. Likewise, if a customer requests a non-required service from Environmental Health, the delinquent write-off amount will be reactivated and the billing process resumed. Dr. Bridger added that it is more cost effective to write off the debt as it will cost more money to attempt to try to recoup it. The BOH members had questions that were addressed by Mr. Clapp, Ms. Crawford and Dr. Bridger.