CFE agenda 080816 - Laserfiche WebLink

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C. A Department's decision to use social media technology shall be documented in writing and approved by the Department Head, County Attorney, Chief Information Officer and the County Manager. D. Access to social media networks from within the County's IT infrastructure is limited to individuals performing official County business and to agencies /departments with sufficient information and technology security controls. E. Department Heads are ultimately responsible for determining who is authorized to use social media on behalf of the department, and for designating appropriate access levels, while maintaining ultimate account ownership. F. Departments shall only utilize County approved social media networks for hosting official County social media sites. G. County Department social media sites shall be created and maintained in accordance with County social network usage standards and with identifiable characteristics of an official County site. H. Departments are responsible for establishing, maintaining and monitoring the activity on the social media sites, and shall follow the measures outlined herein to prevent inappropriate or technically harmful information and links. L The same standards, principles and guidelines that apply to Orange County employees in the performance of their assigned duties apply to social media technology use on behalf of the County. J. Department use of social media shall be documented and maintained in an easily accessible format that tracks account information and preserves items that may be considered a record subject to disclosure under the North Carolina's Public Records Act. K. Department social media sites shall be monitored regularly and prompt corrective action shall be taken when an issue arises that places, or has potential to place, the County at risk. Procedures A. Authorized Use of Social Media 1) Departments utilizing social media shall: (a) Have a strong understanding of the risks associated with using social media. (b) Prior to opening an account, consult with the Chief Information Officer and County Attorney to assess the risks utilizing a specific County approved social networking site in comparison with the business opportunities expected. (c) Establish and document a well thought out and documented social media strategy. (d) Implement the security controls mandated by the Chief Information Officer to protect County Information and Technology assets. (e) Only access social media networks authorized by the Chief Information Officer. (f) Comply with all applicable federal, state, and county laws, regulations and policies including, but may not be limited to, copyright, records retention, North Carolina Public Records Act, First Amendment, privacy laws, employment related laws and County policies. 2) Department Heads shall designate at least two employees (one primarily authorized user and secondary authorized user) to monitor the Department's social media sites with specified access levels.