Agenda - 10-03-2006-5e - Laserfiche WebLink

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Page 1 of 2 ~I ~ i~~1 z~~icw~ ~i Tyrone Jackson ~ ~ From: Tyrone Jackson Sent: Thursday, September 21, 2006 4:25 PM To:. Everyone Cc: 'Michelle Love' Subject: From The HR Director -Vision Benefits Team: Your representatives on the Employee Consortium and your Management Team have raised the questions that you presented to them concerning your vision benefits under the NCACC County Health Plan and CIGNA. Your Benefits Manager, Michael Edmonds and I have met with representatives from the NCACC and CIGNA to address your concerns. Michelle Love from the NCACC has been attentive to all the issues that we have presented concerning the transition from BCBSNC to CIGNA and has provided the below information in regards to your vision benefits. We are diligently working in partnership with the NCACC and CIGNA to resolve any issues you may encounter during this transition period. It is important that you first call CIGNA customer service at 1- 866-622-2288 with questions concerning your health care benefits under CIGNA. Trained personnel are in place to assist you and your call will enable CIGNA to .track the types of customer inquiries received and the actions taken to address them. 1 also encourage you to log on to "myCIGNA.com" for valuable . information concerning your benefits under CIGNA. If for any reason your concerns are not addressed by contacting CIGNA customer service then call Michael Edmonds at 245-2558 or Gwen Capers at 245-2550, and yes feel free to contact me at 245-2552. Have a great day! Tyrone ..~. .- (~ f~. T Ei ~ ~~ It. C t, g: LET A ~c~~a}ti't t+o~ o~ C+~ ~ Cc~~~tts~i~~lrt~ County Health Plan Vision Benefits Explanation Vision Benefits The NCACC County Health Plan and CIGNA want to provide you with information about your vision benefit and how your benefits have been enhanced. Your plan covers one routine vision exam per contract policy year. Under the County Health Plan, this benefit is covered at the same cost to you as it was when BCBSNC served as the County Health Plan's claims administrator. (If your medical plan also includes "lens and frames" coverage, this benefit mirrors what you had with BCBSNC with a maximum annual dollax for prescribed eyeglasses, lens and frames. Please refer to your Employee Benefit Summary.) Unlike BCBSNC, which required members to utilize providers in their network, the County Health Plan does not restrict you to in-network providers. We made this improvement for. two important reasons: I) . Some members did not use the vision benefit because there was not an in-network ophthalmologist or optometrist within a reasonable distance from their home. In order to make it easier on all employees to use their vision benefit, we decided not to limit the plan to in-network providers. 2) Covering the routine eye exams at the same cost to you at ANY provider gives you more choices. 9/27/2006