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13 <br />Professional Experience Red Hat/ Marketing & Community, Opensource.com <br />2013 - PRESENT <br />❑ Performed regular analytics and reporting on a variety of web, email, <br />and social marketing metrics, both for reporting on our progress and <br />informing future strategic content decisions. <br />❑ Improved site's Google search rank for on a variety of targeted <br />keywords. Doubled year- over -year organic search traffic, now <br />accounting for almost two - thirds of site's overall pageviews. <br />❑ Provided technical review and editing for staff, community <br />moderators, and other contributors across a wide variety of topics <br />including Linux, system administration, and various programming <br />languages. <br />❑ Assisted with administration, bug fixes, testing, and feature planning <br />and development for complex customized Drupal installation, as well <br />as support to other staff members for Drupal- specific issues. <br />Letters and Maps/ Technical Director <br />2012 -2013 <br />❑ Managed a small web design and development company, primarily <br />building and maintaining websites for small businesses, nonprofits, <br />political campaigns, and individuals. <br />❑ Led client acquisition, project management, and handled client <br />relationships across the project and development lifecycles. <br />❑ Directed all technical aspects of business, including: client -side <br />markup and programming; content management system installation, <br />customization, and maintenance, and administration of our web and <br />database servers. <br />NC State University / Graduate Teaching Assistant <br />2012 <br />❑ Assisted with a graduate level course in advanced geospatial <br />analytics for three consecutive terms. <br />❑ Responsibilities included grading, message board support, <br />assignment testing and revision, course materials creation, help <br />session assistance, and general help with course logistics. <br />Weaver Street Market / Marketing Specialist <br />2008 -2011 <br />❑ Led outreach and spoke at numerous events for local schools, <br />universities, community groups, and other interested parties. <br />❑ Managed endowed community grant fund and coordinated annual <br />grant committee process. <br />❑ Designed, wrote, and edited internal and external communications <br />materials, including signage, press releases, website, newsletters, <br />brochures, and other collateral. <br />❑ Managed membership services through a period of annual growth of <br />approximately a thousand households. <br />❑ Represented employer with local merchants' associations, chamber <br />of commerce, and other business groups and served as executive <br />secretary and staff support to board of directors, and managed staff <br />support to the annual board elections process. <br />